General discussion

CD not ejecting

Win xp with sp2 installed.
I have a cd that has pictures on it. I load the cd, view the pics, email a couple, then close the cd software.
When I push the cd eject button, nothing happens.
If I go to Windows Explorer, select the cd drive, right click and then click Eject, nothing happens.
I have to reboot before I can get the cd to eject.

What can I do about this? Why can't I eject the cd using the button on the cd/dvd drive?


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Reply to: CD not ejecting
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A noted issue with DirectCD.

Roxio updated their software to fix this issue. Tell what CD recording software you have and whether you updated it.


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software used

I don't have a clue as to the software. The cd was created at MOTOPHOTO and contains pictures and software to view it. Don't remember seeing anything on Roxio.

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Please use BELARC's ADVISOR to see
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the software on the cd is NORITSU. When the main page displays it says NKC_CD_VIEWER in the upper left corner, with thumbnails of each picture.
PC is a Dell 4700, 512 meg, 67% free HD.
I just rebooted, inserted the cd, looked at thumpnails, and clicked EXIT. CD ejected as normal.

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As far as I can tell,

NORITSU isn't CD burning software. I checked the Dell web site and your model has two choices for factory installed CD/DVD burning software. They are Record Now! or My DVD Deluxe. Check your programs list again. Did you install your own software?

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And how about BELARC's report?

It usually is detailed enough to reveal what's installed.


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