Windows Legacy OS forum

General discussion

CD/DVD not working with XP desktop.

Please could someone advise me on the following problem; I have a desktop that is approximately 2 years old and has Windows XP installed, but I have just found out that the CD/DVD has stopped working. I have tried renewing the CD/DVD Player and installing AVS DVD playing software, but I still get nothing except a intermitant clicking sound for approximately 20 seconds to start with from the player and a tiny disc next to the curser arrow - then nothing happens. I have tried to source the link to 'D' drive, but all that happens is the message that there is 'no link' or 'link corrupted'. When I try to open the 'D' drive page - it is blank. Someone told me to reinstall Windows, but I can not do that, because the drive will not respond.
I would be grateful for any help.
Regards from Andrew.

Discussion is locked
You are posting a reply to: CD/DVD not working with XP desktop.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: CD/DVD not working with XP desktop.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
It could be the worst

In reply to: CD/DVD not working with XP desktop.

and the drive is dead, BUT it could just be a problem. Go to "Device Manager" and find the drive under "DVD/CD-Rom drives". Right click on the listed device under that title that matched the DVD drive in question. Pick "Uninstall" from the popup menu, close "Device Manager" and reboot. Windows will detect the drive again and reinstall it. If that does not work, try this:;en-us;314060

Collapse -
Thank you.

In reply to: It could be the worst

Thank you lacsr,
I have done as you advised with the Device Manager and everything is now running fine again. The only other problem that I now have is that I have just bought a Led Zep DVD that is on a HD DVD format and it does not play, but anyway I am happy that the main problem has been resolved.
Again many thanks for you time and help.
Regards from Andrew.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Here's Everything to Know About the 2019 Grammys

Find out how to watch the Grammy Awards if you don't have cable and more.