I have one in my computer house call kit. When folk have trouble with CD/DVD drives (note: BD drives have different flying heights from media to head) you have to give the cleaner a shot.
I'd say it works in 1% of the calls. It's so low it's not funny but if you didn't do it and the client found out the drive came back after use, you would be at risk of losing your street cred.
Bob
Is it necessary to clean the DVD/CD with a cleaner? I've never used one, but I have the cleaner; just wondering.

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