This can be the usual Roxio issue. Read and use...
Please see my profile for my computer particulars. I recently lost my CD Rom drive to fatigue. Removed it, installed a new no frills one, reconnected IDE, power and audio cables. Both it (E) and the RW below (F) are tied to same IDE. On reboot, system won't see either. Rom does light up and run, but RW is dead in the water. Device mgr. doesn't see either. Ideas pleez?! Thanks. nicnorthwest