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CD burning problem

After the trial versions of Roxio Easy Media Creator 7.5 and Nero expired, and after I removed them from my company's computer, I can't burn cd using the usual windows built-in method, i.e. send the files to the CD drive, then write the files to CD. It just fail every time when I tried to burn CD.

Any way to help? Thank you.

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Failed burning

In reply to: CD burning problem

send the files to the CD drive, then write the files to CD. It just fail every time when I tried to burn CD.

Please tell how it fails - program not responding ? Any error messages ?

Try unstalling and then reinstalling the burner.
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The Error Message is...

In reply to: Failed burning

"Cannot Complete the CD Writing Wizard: There was an error in the writing process. The disc you have attempted to write may no longer be usable. What do you want to do? Eject this disc and try making another CD. Delete the files that are waiting to be written. Save the files so that I can try again later. CD software developed under license from Roxio, Inc. To close this wizard, click Finish."

I tried burning with new blank CDs, and CD-RW, and all failed. After I sent the files that I wanted to burn to the D drive, I click File|Write these files to CD, then the Next button. Immediately (less than 2 seconds), they show me the above error message.

My CD burner is an IOmega external CD burner. I used to be able to use it with this computer, by this method with no problem. Only until I installed the trial version of Roxio and Nero program, and after I uninstalled them, I have this problem.

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In reply to: The Error Message is...


You may want to use a CD-RW and keep erasing it until you have your problem corrected.

You can remove your EXT burner and reboot into SAFE Mode and | Right Click | My Computer | Properties | Hardware | Device Manager | Remove the Burner(s) and reboot into normal mode after you re-plug the Burner into your PC.

Most Burners come with software to burn. Can you reinstall your IOMEGA software?

Sir in New Orleans

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if you have SP2 installed, the burner may not work

In reply to: CD burning problem

a good 'burning' program is CDBurnerXP Pro (freeware)

or try this advice from bob proffitt

Re: CD and CD/RW Drives not recognized

While system restore is what I'd try first, any software recoently installed is the likely culprit. For instance, if you attempt to install Roxio or Easy Creator and fail, or remove it, then the CD/DVD drives can vanish. Here's the article on how to fix: Step 4 is the fix.


Posted by: R. Proffitt Moderator (see profile) - 10/01/2004 9:53 AM

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cd and cd burner not working in xp

In reply to: if you have SP2 installed, the burner may not work

I have this problem and have tried the directions which you gave in your reply, to no avail. I have disconnected the burner since that was the last thing installed, went into system properties and uninstalled it and every piece of software that came with it. The other cd still does not work. I am at wits end trying to figure this one out. Wonder if I reinstalled XP-pro if that would help?

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Followed the steps...

In reply to: if you have SP2 installed, the burner may not work

I followed the steps from the link, but I couldn't find the ''UpperFilters'' and ''LowerFilters''. So they are not there for me to delete.

Anyway, I installed CDBurnerXP Pro 3, and successfully used it to burn CD with my external CD burner. Somehow, I feel that the Roxio program for the CD burning wizard has been affected, or corrupted or uninstalled, after I installed and uninstalled the trial programs. And I don't know how to recover it.

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Troubleshoot Issues

In reply to: Followed the steps...

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Problems burning ...

In reply to: Followed the steps...

Installing more than one burning program usual causes problems. When you installed the two trial programs and then remove them upon expiration, some needed files for the original programs may have been deleted. The CDBurnerXP Pro 3 program is known to cause no conflicts with other burning progams, and this may be the reason why it worked. To recover working of the the original ROXIO program, try reinstalling the program, by itself, if necessary.

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The original built-in application

In reply to: Problems burning ...

How do I re-install the original built-in Windows XP application that allows me to burn CD using the Wizard? Does that mean I have to reinstall my Windows XP to make it work?

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Original burning program for XP

In reply to: The original built-in application

Sorry- I got mixed up about your original burning program - I thought you have previously installed ROXIO(or the program which came with your burner), then installed trial versions of a newer ROXIO and Nero....

Anyway, reinstalling XP would make it work, but you will have to back up your data files (you already should have), and reinstall your programs, depending on whether you do a repair install or full reinstall. Unnecessary, since your OS still works. If I were you, I would forget about the XP built-in burner (some never use it, me included) and keep CDBurnerXP Pro 3.

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