Its too possible to be a hardware issue. Let them fix it.
If it's a recent event, use SYSTEM RESTORE to when it worked or just reload their RESTORE CDs.
Bob
I have a Sony Vaio PCGFXA6 Laptop XPHome Windows with combo CDRW/DVDROM.
DVDs and CD data roms are played fine but audio CDs are not recognized. What can I do?

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