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General discussion

CCPROXY.EXE

by D Gage Jul 16, 2006 2:30AM PDT

I have a low end Toshiba Satelite laptop with a 60gb hard drive a 1.6 GHz cpu with 1.37 gb ram.

Now the problem I am having is that every now and then the program ccproxy.exe which is part of Nortons Secutity will start running wild and use up 100% of my systems resourses. Short of reformating and reinstalling everything is there anyway of fixing this? I do understand that it is part of the parental control section but I do have that turned off so it shouldn't even be running should it?

I am looking forward to any help available

Discussion is locked

3 Posts
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reply
by kominkochin Jul 16, 2006 3:01AM PDT

hello!
as far as i know CCPROXY.EXE is the main application file for the proxy server software with the same name (www.youngzsoft.net/ccproxy/) and not part of Norton Internet Security...
...talking about system resources going low...try uninstall it if you are not using it or reinstall the program and see if it'll go right, in case you are using this proxy server software.
good luck!

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a little info
by joh9356 Sep 24, 2006 10:29PM PDT

Just to give a little info on this file. I have been in correspondence back and forth with Symantec about this issue. It would be extremely hard to be leive that they would not be aware of it seeing how many forums are out there discussing it's problems with processor and memory utilization, being that it is so high.

For example. I run NIS 2006 on both my laptop and my home desktop. CCProxy.exe on my laptop sometimes tops 800MB of memory usage, obviously unacceptable.

The only asnwer I have received from Symantec was to follow their "general guidlines" to troubleshooting this problem. In other words, a cheap attempt to answer an unknown solution on their side at this point.

Yes, CCProxy.exe is the parental control function of the equivalent of a web-filter in most environments. It is the executable that loads and adheres to the Parental control site list that it loads everytime you open your internet browser.

So what am I saying about all this?

1) Symantec obviously is aware that this is an issue with many computers having their processor and memory utilizations being too high
2) They are probably working on it, but as of yet have no solution for it.
3) If you want to avoid this problem, uninstall the parental control function of NIS 2006. You may have to completely uninstall NIS 2006 and reinstall it, to do it. There is a point during the installation process that will ask you if you install the Parental Control part of it, just don't select it. I find it very suspiciaous and/or coincidental that this specific option is the only customizable feature that is so blatant during installation that allows you to choose whether or not to install. Maybe because Symantec knows/has known it is an issue?

I'll let you be the judge.

Hope this helps clear things up, and didn't create more questions...


Jim

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thankyou
by D Gage Sep 27, 2006 8:55AM PDT

Thankyou for you advice. I have twice uninstalled (once reformating my entire drive and starting all over) and both times did not install parental controls ( went to the customized intallation) and it still loads up the CCPROXY.ex file. I am very please with every other asspect of Nortons so will keep it as The problem is not a constant one. If you do hear more about this could you please let me know?

Thankyou

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