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General discussion

Ccleaner Setting?

by eddie11013 Oct 24, 2005 7:12AM PDT

I seem to have an 'odd' problem that seems to be tied to running this crap cleaner. When I run this program, and then try to 'sign' into my Yahoo mail account, I get the following message: Sorry, Unable to process request at this time -- error 999.
Unfortunately we are unable to process your request at this time. This error is usually temporary. Please try again later.
This happens every single time "AFTER" I run the ccleaner. I usually have to try and log in at least 6 times or more, during the course of the day, before I am finally able to actually access my mail account. I have tried rebooting and connecting and disconnecting from the internet with no effect. Once I do get in, I don't have any future problems until I run the Ccleaner again. Obviously, I could just not 'use' the ccleaner program, but maybe there is a setting or something that I can do to resolve this problem.
Win XP Pro SP2 Dell Dimension 2350. I keep my system very clean. No virus or spyware for a 'very very long time. Adaware SE, Spybot, Spyware Blaster, MASB, AVG 7
Thanks for any advise.
Eddie

Discussion is locked

8 Posts
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Hi Eddie
by roddy32 Oct 24, 2005 9:38AM PDT

I use CCleaner and I also have a Yahoo e-mail account but I rarely use it. I DO use ''My Yahoo'' aften for sports scores though and that is a fairly common error with both of those with Yahoo (although I have NOT seen it the last couple of months) but in my case it has never made a difference whether I have used CCleaner ahead of time or not. Usually if I wait a few minutes and try again, the page loads fine. The only thing that I can think that might be related is the sign in cookie but even if you don't have CCleaner saving that you would only have to sign in again and NOT get that error page. Maybe this has happened to somebody else that can offer another opinion?

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Yahoo, OK
by eddie11013 Oct 24, 2005 1:28PM PDT

Thanks for your reply Roddy, however I have noticed that when this problem occurs I ''never'' have a problem accessing ''other'' parts of the Yahoo web site, I use the shopping quite a bit, and of course like most people, I like to click on news items. And yes, after waiting some time, (a couple of times it took to the next day), I am able to sign in and get my mail. Just seems odd that I have no problems until I use CCleaner. If you use Yahoo, then you know from time to time it asks you to sign in a second time. I usually have to do this every few days, without any problems. But if I run CCleaner, then I have a problem. I like CCleaner, but if something is a problem then I guess its time to move on.
Thanks anyway
Eddie

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I don't have problem
by nino88 Oct 24, 2005 2:13PM PDT

signing into Yahoo mail after running CCleaner. Try not to mess with the advance setting (uncheck it) and move all the yahoo cookies into the exception list in the setting.

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I agree with above. Check all advanced are unticked plus...
by tobeach Oct 24, 2005 2:32PM PDT

see that under IE autocomplete & last download location are unchecked. Re check these from time to time for 1 cleaning to prevent excessive build up.
Under Explorer uncheck search assistant auto complete just in case Yahoo is calling from these sources(not likely) as you can try rechecking each for 1 cleaning to find out which one is blanking your sign in. I don't use Yahoo (my prejudice is well known here) and only use IE for hotmail & updates. 98 % is done via Mozilla. Yahoo probably wants info in their cookie so placing it in the "do not clean" area may be enough. Good luck. Happy

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Success: move all the yahoo cookies
by eddie11013 Oct 24, 2005 11:43PM PDT

Thanks guys. That resolved my problem. I had not changed anything from its own default settings since I installed this program. With all your help, I went into options, saw the cookies you all were talking about. Moved the yahoo cookies to exception and reran CCleaner. No problems. Worked great. Did not change my log in into Yahoo. Great.
Thanks again
Eddie

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Eddie, you can also use that option
by roddy32 Oct 25, 2005 12:43AM PDT

to manage the rest of your cookies, such as the sign-in one for CNET if you so desire. I belong to quite a number of security forums and I don't like to have to sign in all the time so I have CCleaner saving a lot of them. It works great.

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Thanks, Roddy
by eddie11013 Oct 25, 2005 12:57AM PDT

Didn't think of that, and your right, I always have to sign in again after running CCleaner. Did it. I know a "lot" of people have issues with using Bill's IE, but with Spybot, Adaware SE, Spyware Blaster, MASB & AVG 7.1, I have been 'bug' free like "forever" it seems and I have put these same one's on family and friends computer's and they have been bug free since I did that. And little programs like CCleaner make the computer maintenance job even easier. And I learned it all on this forum. I love this forum.
Thanks again.
Eddie

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I use THREE browsers Eddie
by roddy32 Oct 25, 2005 1:16AM PDT

IE, Firefox, and Opera and I also never get bugs. It's all in the surfing habits and protection that people have. You're welcome. Happy

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