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Causes of Dropped Calls on My Blackberry

by kebner41 / November 2, 2009 6:04 AM PST

I?ve had a Dell Inspiron 9300 laptop connected over an AT&T DSL modem for several years. I recently bought a Belkin N+ wireless router, to enable me to:

1. Move around the house with the laptop;
2. connect wirelessly with a new Dell Studio 15 laptop;
3. and eventually connect my printer wirelessly.

I recently upgraded my old Treo 700P PDA (which had no dropped call problems) to a Blackberry Tour 9630, from my longtime carrier, Verizon. Then the fun began.

Shortly after I started using it I started getting calls dropped or lost (not sure what the difference is). It became an epidemic ? I finally gave up on one call after 5 dropped/lost calls in a row. Went back to Verizon, and they tried updating my roaming list and said to see if that helps.

A week later I was back, and they did a Cold Reset, and told me if that didn?t do it I?d need to request a new phone. Within 2 days with no improvement I called and a new phone was sent. Guess what? The new phone is showing signs of starting up the same problem. Called Verizon again, and after updating the PRL again, they issued a work order to have the ?guy? (presumably the one from the TV ads) come out to check the signal strength in my area (I live in the well-populated foothills of So Cal). They would call & let me know in a week or so. Haven?t heard anything yet. In the mean time I had another dropped call yesterday, and got to wondering whether my computer & router equipment could be causing at least part of the problem. So here I am.

Anyone have any ideas?

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