Windows 10 forum


Catastrophic Windows 10 Update. DON'T DO IT

Received a mandatory Win 10 update but wondered why it took an hour to download before shutting down. When starting up the next day, it took an hour to install. Should have never started.
Now everything takes so long to start that I've kept it on sleep for the last two days and not take a chance in closing it down and not being able to open. The start button no longer works, IE won't load, etc. etc.
Haven't heard the update being this bad from Microsoft, even on their support site. It's made my Toshiba laptop almost unusable. HELP!!

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So far so good on over one hundred machines here.

In reply to: Catastrophic Windows 10 Update. DON'T DO IT

I did finally catch a break and have a relative bring me a failed update. Turns out they had ignored what the machine was telling then on every boot. The clue was it was saying to press a key to skip disk checking. Turns out they din't know that was a sign.

So lucky for me they let me work it before they went on the web for advice. The fix was very simple. I logged into the spare admin account (with Windows you must have this since about 2000) and then run the next command.


The next boot finished the chkdsk and the update finished, the video mode went back to normal and the machine worked normally.

HOWEVER, there are a lot of folk that maintain that we shouldn't have to do or know this stuff.

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Update never mentioned pressing a key

In reply to: So far so good on over one hundred machines here.

The update first appeared when I tried to shut down. It didn't say anything about pressing a key to skip disk check. It just went ahead for an hour grinding away, apparently downloading a huge batch of files. When I powered up the next day, I was told that the files were being installed and it would take a while. Nothing about hitting a key to skip disk check. Installation took another hour. When I could finally start up, I was encouraged by a beautiful new image but when my files loaded, the results were the disaster I described above. It's made my PC almost unusable. Am only able to reply to your kind post because I haven't shut it down but put it on sleep.

I will try your fix after I visit the Apple store, buy a new laptop, and load my backup files. Don't want to take a chance that the fix will lock up my PC more than it already is.

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In reply to: Update never mentioned pressing a key

My comment was about a failed update that resulted in odd video results and what I found during boot.

Folk today do not want to know about Windows. They just want it to work but Windows continues to be, in any version so far, unfriendly to those that just want to use it.

That aside, at over 100 laptops at office and home, not one failure. As I wrote, someone brought me one and it was not Windows Update at fault. Just something I've seen for over 2 decades.

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How long?

In reply to: Nope.

How long does it take a computer out of commission for all that to occur with windows 10 updates?

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Just a few seconds.

In reply to: How long?

Most of the time is how long it took from the 3rd story window to the pavement. This is a sure way to put the computer out of commission.

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Disable automatic Windows 10 updates, if you can

In reply to: Just a few seconds.

The Windows 10 update didn't give me any chance to say I didn't want it or to review what it promised. It just made itself part of the shut down.

When I logged in the next morning, it proceeded to install the updates. I didn't know that I should not do that and there were no alternatives offered. So it's important to avoid the updates that have been downloaded to install. I trusted Microsoft Windows 10 folks that the huge update would be helpful and didn't stop the update.

BTW, don't look to the Microsoft folks to help. I posted an alert on the Microsoft Support site and see that they've deleted it.

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At over 100 PCs at office home and lab.

In reply to: Disable automatic Windows 10 updates, if you can

I don't see why we would do this. I can only hope to encounter more of the problem units as it helps us understand what folk are seeing.

That said, I am now firmly of the belief today's Windows PC owners are very upset over having to know their PC, how to restore and more.

What I think folk want is an appliance. Something like a ChromeBook.

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Can we TRUST Microsoft any more?

In reply to: At over 100 PCs at office home and lab.

I am amazed and appalled at your response.

First, it seems to say that you have not encountered the problem on 100 PCs without saying how many were forced into a mandatory update. And if they weren't forced into a mandatory update, why was mine?

More importantly, your post and the deletion of my questions on the Microsoft Support site suggests that Redmond doesn't care about undermining the TRUST that users like me have given over many years. But this response to my cry for help on the results of a mandatory update seems from your comments to be our fault for being too trusting.

Allowing Microsoft to change my computer with whatever you said was critical seems to me to be the ultimate vote of trust, especially when it applies to the OS. Your fix also seems to undermine the Microsoft business model of software and hardware that the widest possible group of buyers would purchase, no matter how basic their knowledge of computers is.

I'm a long-term computer user but not an "expert". But it's been a long time since I needed to make changes from the C: prompt. Does Microsoft really expect your level of expertise to be needed by customers in order to buy their hardware/software?

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Sorry but I would love to encounter more failures.

In reply to: Can we TRUST Microsoft any more?

So far, 100% success on W10 updates. The times it did fail, we found out what was going on.

-> My view is that for many this is not good enough. Those folk need to consider other than Windows.

For no maintenance use I suggest ChromeBooks.

Note: Edited for grammar.

Post was last edited on March 23, 2018 8:57 AM PDT

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or Linux

In reply to: Sorry but I'l love to encounter more failures.

where one can control both time of updates and pick the ones wanted, block the ones not wanted, or needed.

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Even Linux isn't there (say what?)

In reply to: or Linux

A lot of folk just need it to work and keep working. Like toaster. Android and ChromeBooks are what I think consumers that don't want to deal with keeping the machines working may be best.

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Moved to Apple and am so glad

In reply to: Even Linux isn't there (say what?)

I had been planning to buy a new Microsoft Surface but the Windows 10 debacle came at a "good" time. The lack of support and plethora of disparaging comments motivated me to buy a MacBook Air instead and am enjoying the light weight and SSD speed.

To get my old files from my Windows laptop required taking the OS back from the updated version that had paralyzed the machine to the previous version. That allowed me to move the files and photos to the new MacBook.

It took a lot of work and time as well as learning MacBook procedures and new software. However, it's been totally worth it to not live in dread of another Windows update disaster.

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For muratamed.

In reply to: Moved to Apple and am so glad

Fine but never watch this video.

There's more out there. Nice OS. Just a few of the machines are making trouble. Do you know which to avoid?

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"choose a keyboard layout" frozen

In reply to: Sorry but I would love to encounter more failures.

How's that for another failure????
Cannot boot beyond that screen.
Windows 10

Any solutions? can't even boot in Safe Mode because one has to be in Windows to set boot in safe mode. Cannot boot in command screen.


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For pisto

In reply to: "choose a keyboard layout" frozen

Burying your plea for help here will make it hard to reply.

When I see this I boot my W10 USB stick for repairs. I have seen the screen stuck for reasons such as a hijacked OS as in key logger. Since malware and such is what it is, not a true W10 issue at all unless you are going to write Microsoft needs to lock the OS down even further like they did in Windows RT.

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Good for you we were not so lucky

In reply to: So far so good on over one hundred machines here.

We have wiped out 3 computers with this upgrade. Where are the attorney's ??? There was no message that came up and said to do anything Our screens went black, we waited over 8 hours and then turned on the machines. Crashed all three drives.

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Re: wiped out

In reply to: Good for you we were not so lucky

- What upgrade is "this upgrade"?
- What is "crashing a drive"?

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In reply to: Catastrophic Windows 10 Update. DON'T DO IT

it totally ruined my ASUS DESKTOP

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Ruined my new laptop too


Dell Inspiron (will never buy one again). Took it out of the box (Windows 10 HOME) switched on and registered etc. It started downloading update files for build 1703 and files for update to build 1803. Hours. Then it started installing 1803. That took 12 hours and still not finished. In the meantime the Dell app upgraded bios and later demanded to upgrade bios again. Then a reboot. The firsts thing that comes up is a light blue screen demanding that I enter the Bitlock password. Win 10 HOME, remember (it does not have Bitlocker). And I did NOT activate Bitlocker.
The windows homepage address given for a rescue informed me "servers are offline". I considered downloading an ISO file and doe a clean install but then the local (I am outside the US) partners in crime to Wallmart will say I invalidated the warranty. Took the piece of s*** back and cancelled the purchase at the bank. This same 1803 update also by the way broke the Windows app store. Before I could download apps after I cannot. Yes I tested it. I wrote a previous image back downloaded the app, updated and could not download that same app.
MS looks like it is falling apart. (I was a buyer of a Windows Lumia phone as well. Won't do something silly like that again.)

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I wish this was a post all its own.

In reply to: Ruined my new laptop too

I ran into this so a few comments and if Dell doesn't fix it, then read on.

1. I found I couldn't count of WiFi for these updates. Microsoft may update the WiFi driver and blammo most folk are toast. There is nothing new about this issue except everyone I know didn't expect the Spanish Inquisition. That is, Microsoft Windows still expects folk to be near computer technologists, programmers and technologists. We are not to the point this is an appliance.

2. LONG UPDATE TIMES. I see this mainly on Hard Disk Drives. Solid State Drives seem to rip through the work of these big updates. Yesterday I had an office machine update and done in about 15 minutes but this laptop had all SSD drives.

I hear you, sorry to read such woes but Dell gets to fix this one.

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Have to add this quickly


The image written etc to test the store was on the desktop. Not the laptop I bought.

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Do like me


and move to Linux Mint. Spend more time using the computer instead of fixing the windows OS.

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