Windows Vista forum

General discussion

catastrophic failure (0X8000FFF)

by barryue1 / February 21, 2010 2:57 AM PST

Getting the above along with "disc scan system error-memory dump files". I cannot back up my hard drive. The problem is in Vista (64 bit) but no one has an answer. Now experiencing issues in Outlook and Word. I believe all related.

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No one has the answer?
by R. Proffitt Forum moderator / February 21, 2010 3:02 AM PST
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Windows backup is one of least popular backup programs you
by R. Proffitt Forum moderator / February 21, 2010 4:19 AM PST
In reply to: No one has the answer?

"Windows backup is one of least popular backup programs you can use."

I agree with that statement and want to add that recovery from such backups when things go wrong is another story.

Look at SYNCBACK. I use that!
Bob

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When does this error occur?
by Kees Bakker / February 21, 2010 3:02 AM PST

And:
- How do you try to backup your hard drive?
- Why do you want to backup your hard drive?
- Why can't you do it?
- What do you mean with "The problem is in Vista"? How do you know it's not in the hardware or on the hard disk?
- Who did you ask for an answer (google, your local computer shop, your mother-in-law?), and what exactly did you ask?
- What kind of issues do ypu experience in Outlook and Word?
- Why do you think they are related?

Kees

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When does this error occur?
by barryue1 / February 21, 2010 3:07 AM PST

every day when my PC tries to do an automatic back up to an external hard drive, or when I try to do it manually

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Did you already try the patch noted by Bob?
by Kees Bakker / February 21, 2010 3:09 AM PST

Seems promising.

Kees

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Reply to Kees Baker
by barryue1 / February 21, 2010 3:24 AM PST

And:
- How do you try to backup your hard drive? Using windows back up utility
- Why do you want to backup your hard drive? Because I have had a crash and lost vital data in the past
- Why can't you do it? THAT IS MY QUESTION!!
- What do you mean with "The problem is in Vista"? How do you know it's not in the hardware or on the hard disk? On one occassion received a prompt that there was a problem in VISTA and no solution available when I clicked on the solutions prompt
- Who did you ask for an answer (google, your local computer shop, your mother-in-law?), and what exactly did you ask?- I have inquired to Microsoft and to PC maker (Toshiba)and asked same question as here
- What kind of issues do ypu experience in Outlook and Word? Just recently, they freeze, become unresponsive, and need to restart PC to use again.
- Why do you think they are related? I don't know that they are. I am far from a PC expert. Just need it to work! Worried about losing my data,

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Thank you for your answers.
by Kees Bakker / February 21, 2010 3:30 AM PST
In reply to: Reply to Kees Baker

It's totally clear now. I didn't see the link between the message and the backup, but now I see.

The solutions are already noted by Bob. Such as:
- install that patch
- use another backup program (like SYNCBACK or SYNCTOY)
Windows backup is one of least popular backup programs you can use.

Kees

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