Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Catagories At Conversation Level (please help)

May 8, 2014 3:15AM PDT

Can someone please help me understand how I set catagories at the conversation level?

I was using 2010 and I could set catagories at the conversation level - it would prompted me saying "Warning this will add this catagory to all emails within this conversion"

Now on 2013 when I highlight the conversation and choose a catagory nothing happens...

Please help

Discussion is locked

- Collapse -
Answer
Did not find such a feature.
May 8, 2014 3:31AM PDT
- Collapse -
Thanks..but
May 8, 2014 11:05AM PDT

I really appreciate the response but I don't think you understood what I was asking. I'll try to clarify.

I use to be able to set categories at the conversation level. Meaning I would click on the conversation and select a color...It would then possibly me that all emails in this conversation would be labeled this way.

Now when I do this on my pc It does nothing. On my co-workers computer's setting a category on a conversation prompts then that all emails in the conversation Will be labeled.

Categories being the colors you can set to emails...so a little rectangle box appears there

- Collapse -
Sounds like time for Microsoft to answer.
May 8, 2014 12:20PM PDT

Any other changes such as you lost your Exchange Server or changed email servers?

While interesting I think Microsoft is removing features from now on.
Bob

- Collapse -
i dont think thats it
May 9, 2014 1:21AM PDT

...microsoft didnt remove the feature....

Everyone else in my office can do this except me. We are all working on the same version of outlook and the same exchange server

- Collapse -
Please tell stuff like that.
May 9, 2014 1:26AM PDT

Now log onto another account on this PC and retest under another account. If that works we know it's the old profile issue. You don't want to know Microsoft's fix for that.
Bob