Cameras forum

Question

Casio Exlim EX-Z60 - Problem! Help please!

by spackerboy / May 29, 2012 7:14 PM PDT

When photos are taken on this camera (see here) they come out as below. I have factory reset all settings, so I am certain it is not a settings issue.

Do you know what might be causing this? Any help would be much appreciated.

Thanks

Discussion is locked
You are posting a reply to: Casio Exlim EX-Z60 - Problem! Help please!
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Casio Exlim EX-Z60 - Problem! Help please!
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Without knowing
by MarkFlax Forum moderator / May 29, 2012 7:53 PM PDT

what 'as below' is, I have to wonder if your post is some type of spam.

Help us out here, and I apologise in advance if your question is genuine, but we have zero tolerance to that in these forums.

Mark

Collapse -
Answer
Casio Z60
by snapshot2 Forum moderator / May 30, 2012 12:39 AM PDT

I clicked on the "(see here)" link and saw a photo that appears to be a close-up photo of a travel brochure.
The photo looks to be over exposed and not sharp.

The EXIF information says that the flash fired.
Since the brochure is probably glossy, you should not be using flash.
The flash is reflecting back into the lens.

Take the brochure outside and try again without the flash.

.........
Since the photo is not very sharp, the focus may be wrong.

Since it is close-up you may be too close and have not set the macro setting.

Most small cameras will focus down to about 12 inches when in normal mode.
If you get closer than that you have to go into "macro" mode.

Check the camera specifications in the User Manual, and it will tell you how close your camera can be for "close focus" and how close for "macro" settings.

Use the appropriate setting.

..

Collapse -
Thanks in advance!
by spackerboy / May 30, 2012 2:30 AM PDT
In reply to: Casio Z60

Definitely not spam.

I wrote this in a hurry and my wording wasn't perfect.

I have lots of images like the one in the link, some taken inside, with flash and without flash, some outside and they all come out like the one in the link, I have placed some more links to images here...image 1 (taken with flash), image 2 (no flash). I have not reduced the size of the files this time so you can see properly. There are horizontal lines across the images almost like a low quality gif file, and they are extremely over exposed.

I know its not a setting issue, it would seem to me to be a harware fault with the camera, however i'm not 100% sure, your help would be much appreciated.

Thanks

Collapse -
Casio Z60
by snapshot2 Forum moderator / May 30, 2012 7:43 AM PDT
In reply to: Thanks in advance!

Here is the EXIF data from the second photo (the one without the flash):

Filename - CIMG0523[1].jpg
Make - CASIO COMPUTER CO.,LTD.
Model - EX-Z60
Orientation - Top left
XResolution - 72
YResolution - 72
ResolutionUnit - Inch
Software - 1.00
DateTime - 2012:05:30 05:24:35
YCbCrPositioning - Centered
ExifOffset - 282
ExposureTime - 1/25 seconds
FNumber - 3.10
ExposureProgram - Normal program
ExifVersion - 0221
DateTimeOriginal - 2012:05:30 05:24:35
DateTimeDigitized - 2012:05:30 05:24:35
ComponentsConfiguration - YCbCr
CompressedBitsPerPixel - 2.75 (bits/pixel)
ExposureBiasValue - 0.00
MaxApertureValue - F 3.14
MeteringMode - Multi-segment
LightSource - Auto
Flash - Flash not fired, compulsory flash mode
FocalLength - 6.30 mm
FlashPixVersion - 0100
ColorSpace - sRGB
ExifImageWidth - 2816
ExifImageHeight - 2112
InteroperabilityOffset - 25030
FileSource - Other
CustomRendered - Normal process
ExposureMode - Auto
White Balance - Auto
DigitalZoomRatio - 0.00/0.00 x
FocalLengthIn35mmFilm - 38 mm
SceneCaptureType - Standard
GainControl - High gain up
Contrast - Normal
Saturation - Normal
Sharpness - Normal

Maker Note (Vendor): -
White Balance - Auto
Quality - Normal
Focus Mode - Single-Area Auto Focus
Best Shot Mode - On
CCD ISO Sensitivity - 200
Color Mode - Off
Enhancement - Off
Filter - Off

Thumbnail: -
Compression - 6 (JPG)
XResolution - 72
YResolution - 72
ResolutionUnit - Inch
JpegIFOffset - 25154
JpegIFByteCount - 7896


.................

I don't see anything that looks abnormal in the EXIF data.

The photo is overexposed and I see the horizontal lines you mentioned.
Most likely the CCD sensor is failing.

I don't think there is anything you can do to fix the problem.
But I do suggest that you inspect the lens (glass) and make sure there are no fingerprints on the lens.
I have seen some very bad results caused by a dirty lens.
Clean with a dry soft cotton cloth.

If that does not help, it is time to contact Casio for repairs.

Due to the age of the camera it may be better to just replace the camera.

sorry!

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?