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Question

Casio Exlim EX-Z60 - Problem! Help please!

May 29, 2012 7:14PM PDT

When photos are taken on this camera (see here) they come out as below. I have factory reset all settings, so I am certain it is not a settings issue.

Do you know what might be causing this? Any help would be much appreciated.

Thanks

Discussion is locked

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Answer
Without knowing
May 29, 2012 7:53PM PDT

what 'as below' is, I have to wonder if your post is some type of spam.

Help us out here, and I apologise in advance if your question is genuine, but we have zero tolerance to that in these forums.

Mark

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Answer
Casio Z60
May 30, 2012 12:39AM PDT

I clicked on the "(see here)" link and saw a photo that appears to be a close-up photo of a travel brochure.
The photo looks to be over exposed and not sharp.

The EXIF information says that the flash fired.
Since the brochure is probably glossy, you should not be using flash.
The flash is reflecting back into the lens.

Take the brochure outside and try again without the flash.

.........
Since the photo is not very sharp, the focus may be wrong.

Since it is close-up you may be too close and have not set the macro setting.

Most small cameras will focus down to about 12 inches when in normal mode.
If you get closer than that you have to go into "macro" mode.

Check the camera specifications in the User Manual, and it will tell you how close your camera can be for "close focus" and how close for "macro" settings.

Use the appropriate setting.

..

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Thanks in advance!
May 30, 2012 2:30AM PDT

Definitely not spam.

I wrote this in a hurry and my wording wasn't perfect.

I have lots of images like the one in the link, some taken inside, with flash and without flash, some outside and they all come out like the one in the link, I have placed some more links to images here...image 1 (taken with flash), image 2 (no flash). I have not reduced the size of the files this time so you can see properly. There are horizontal lines across the images almost like a low quality gif file, and they are extremely over exposed.

I know its not a setting issue, it would seem to me to be a harware fault with the camera, however i'm not 100% sure, your help would be much appreciated.

Thanks

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Casio Z60
May 30, 2012 7:43AM PDT

Here is the EXIF data from the second photo (the one without the flash):

Filename - CIMG0523[1].jpg
Make - CASIO COMPUTER CO.,LTD.
Model - EX-Z60
Orientation - Top left
XResolution - 72
YResolution - 72
ResolutionUnit - Inch
Software - 1.00
DateTime - 2012:05:30 05:24:35
YCbCrPositioning - Centered
ExifOffset - 282
ExposureTime - 1/25 seconds
FNumber - 3.10
ExposureProgram - Normal program
ExifVersion - 0221
DateTimeOriginal - 2012:05:30 05:24:35
DateTimeDigitized - 2012:05:30 05:24:35
ComponentsConfiguration - YCbCr
CompressedBitsPerPixel - 2.75 (bits/pixel)
ExposureBiasValue - 0.00
MaxApertureValue - F 3.14
MeteringMode - Multi-segment
LightSource - Auto
Flash - Flash not fired, compulsory flash mode
FocalLength - 6.30 mm
FlashPixVersion - 0100
ColorSpace - sRGB
ExifImageWidth - 2816
ExifImageHeight - 2112
InteroperabilityOffset - 25030
FileSource - Other
CustomRendered - Normal process
ExposureMode - Auto
White Balance - Auto
DigitalZoomRatio - 0.00/0.00 x
FocalLengthIn35mmFilm - 38 mm
SceneCaptureType - Standard
GainControl - High gain up
Contrast - Normal
Saturation - Normal
Sharpness - Normal

Maker Note (Vendor): -
White Balance - Auto
Quality - Normal
Focus Mode - Single-Area Auto Focus
Best Shot Mode - On
CCD ISO Sensitivity - 200
Color Mode - Off
Enhancement - Off
Filter - Off

Thumbnail: -
Compression - 6 (JPG)
XResolution - 72
YResolution - 72
ResolutionUnit - Inch
JpegIFOffset - 25154
JpegIFByteCount - 7896


.................

I don't see anything that looks abnormal in the EXIF data.

The photo is overexposed and I see the horizontal lines you mentioned.
Most likely the CCD sensor is failing.

I don't think there is anything you can do to fix the problem.
But I do suggest that you inspect the lens (glass) and make sure there are no fingerprints on the lens.
I have seen some very bad results caused by a dirty lens.
Clean with a dry soft cotton cloth.

If that does not help, it is time to contact Casio for repairs.

Due to the age of the camera it may be better to just replace the camera.

sorry!