We factory restore the machine and if there are no hardware issues it works as it did when new.
Why would long studies be required for this one?
Discussion is locked
Sorry, but we're not here to do your homework for a Computer Sciences course. I'm locking this thread.
Please send me a PM (via my profile) with your 800 word plan when it's ready, so I can add it to this thread so we can see how somebody going to be a professional is attacking this issue.
Clearly, Bob's suggestion to do a factory restore isn't the right answer, because it would undo the update to SP1, fail to give the route to a diagnosis asked and is less than 800 words. But indeed, it's the first thing a help desk would do if they can't explain it. After all, it's sure to help, it's quick and it's cheap.
Post was last edited on December 12, 2015 1:35 PM PST