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Care homes under scrutiny

by Chorus-Line A1-QMS / November 5, 2004 4:38 AM PST

ITV News is investigating the standards of care in our care homes and our reports have revealed the chilling experiences of many older people.

The charity Action on Elder Abuse has launched a hotline, 0800 169 4312, for those working in the care profession to report their concerns.

Meanwhile, we have already discovered many examples of poor or cruel treatment, and the reckless use of pills to silence old folk.

In e-mails to our investigators, you have told us: "...she was black and blue all over her face..."; "...the clothes stank of urine and excrement..."

And one viewer said: "They barred me from the home in the last week of my mum's life - I wasn't allowed to see my mum at all."

Scary place to get die...

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Re: Care homes under scrutiny
by MKay / November 5, 2004 5:19 AM PST

I have a son in a nursing home and If they barred me I would get a court order if I had to to send him to the hospital. We are very satisfied but someone goes everyday. to see him. I have heard other horror stories as well and I advise family members to be vigilant.

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Re: Care homes under scrutiny
by Chorus-Line A1-QMS / November 6, 2004 10:23 PM PST

Hi Mkay,

I happy to know that someone goes to see your son everyday.

I also think the best time to visit the family member is at night --- of course AFTER HOUR SIGNS for families and friends says you can't --- unless it is a special court order which may take a long process and many channels to go through and there is no guarantee.

I'm not sure how much care is required for your son but in any case you can hire private HHA or CNA to ensure he meets his needs in the evenings. I know that there are lesser staff on duty in the evenings.

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Re: Care homes under scrutiny
by Diana Forum moderator / November 6, 2004 10:57 PM PST
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Re: Care homes under scrutiny
by Chorus-Line A1-QMS / November 6, 2004 11:14 PM PST

I'm sorry to know that your mom had passed away and may she rest in peace. She died with dignity knowing she had avoided her worst fear (IMO).

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