Question

Can't update drivers or Windows 10. Can't reset PC.

Nov 29, 2018 5:36PM PST

OS: Windows 10, 64 bit. Version 1803 Build 17134.165
Windows is on the SSD (C:/) and most programs files and personal files are on the HDD (F:/). I would really hate to wipe the HDD.

Currently I cannot update any of the drivers that show up in Windows Update and I cannot get the "2018-11 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4467682) (2)" I get Error 0x800703f1. I have tried:

1. Updating through windows updater and manually
2. Windows update troubleshooter. I've even gotten everything green in the troubleshooter although most times it says "Potential Windows Update Database error detected.
3. Run sfc scannow (never finds anything)
4. Disabled antivirus (Webroot)
5. Uninstalled all NVIDIA drivers
6. Ran the DISM
7. Reset windows update components

When all that failed I tried to reset the PC keeping my files which failed. I then tried to reset the PC deleting everything which failed again. I don't have a restore point for my computer unfortunately. I have run out of ideas to try and I feel like most of what I come across from Google I've already attempted.

Discussion is locked

Follow
Reply to: Can't update drivers or Windows 10. Can't reset PC.
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Can't update drivers or Windows 10. Can't reset PC.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Clarification Request
Did you?
Nov 29, 2018 5:45PM PST
- Collapse -
CHKDSK and Malware
Nov 29, 2018 6:04PM PST

CHKDSK finished almost instantly at startup which seems strange.

I haven't started uninstalling all the programs yet.

Malware scans came back clean.

For Nvidia I just used device manager and removed the programs using control panel

- Collapse -
Clarification Request
Wait a sec.
Nov 29, 2018 5:48PM PST
- Collapse -
Drivers
Nov 29, 2018 6:08PM PST

My biggest issue though is I can't update any drivers (like my webcam's) on my computer right now (getting "the configuration registry database is corrupt").

- Collapse -
If you are trying to use Microsoft's driver update.
Nov 29, 2018 7:28PM PST

You will have a bad day. Also, drivers don't wear out. Why are you trying to update?

- Collapse -
Messed up
Nov 29, 2018 8:59PM PST

During my troubleshooting I uninstalled all the Nvidia stuff to include geforce and the drivers I could find. Now I can't even play a game like rocket league, it's like my computer doesn't know how to run it. Also my webcam (external) refuses to work and has an out of date driver so I'm guessing that's the cause. But right now I can't even download Nvidia geforce, it's failing to install.

- Collapse -
Just a tip.
Nov 29, 2018 10:41PM PST

Just this week I have been working on some old iron to see more about what we can do with an old PC so I used DDU to remove the GPU drivers. Then I used google to find, download and install Nvidia's GeForce Experience and that installed the latest driver for my GPU.

As to your camera I'd unplug that until the basic work is done then off to Logitech to see what drivers they offer.

- Collapse -
Answer
My first option ...
Dec 1, 2018 1:55AM PST

... would be to go to the Microsoft web site and download an install DVD image for the latest version of Win10 (selecting the correct processor option.) Burn to DVD and perform a fresh install from that - not formatting the drive unless absolutely unavoidable. The F drive should be disconnected during this. Programs you installed will most likely need to be reinstalled after thius (especially if you insist on having them on the F drive - your data should not be affected by this.)

Then follo wthe excellent advice others have given regarding sourcing drivers from the hardware suppliers rather than from Microsoft.

CNET Forums

Forum Info