Resolved Question

Can't Sign In to YouTube App on Samsung UN55HU8550--HELP

Samsung UN55HU8550 (2014 Smart TV) is completely up-to-date, including system firmware and all downloaded applications. YouTube was working, fine and signed out of it, to change my connected Google password. Now, when I try to re-connect my Samsung's YouTube application to my Google/YouTube account, while on the connect the device webpage, via Google, the webpage window simply sits at connecting device. Yet, the Samsung Smart TV never connects to my Google/YouTube account. I have removed and re-installed the YouTube application (on the Samsung Smart TV) and I still cannot get my YouTube application to re-connect to my Google/YouTube account.

Is anyone else experiencing this? Can someone please offer helpful suggestions? Any help is greatly appreciated. Thank you!

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Best Answer

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I am happy to report that after troubleshooting this issue, I have found a solution. To sign into my Google/YouTube account, I changed the web browser that I was using, to sign in. Originally, I was using Internet Explorer 11, on Microsoft Windows 7. I found some troubleshooting articles on Google, urging users to try a different browser. So, not only did I change browsers, I changed platforms. I used a virtual machine, consisting of Solus Linux ( and the latest Firefox browser, Version 57. The sign in worked, perfectly and I am happy to report that my Samsung Smart TV's YouTube application is working, perfectly, once again, with my new Google/YouTube password.

I hope this post helps others who may find themselves in similar situations. Thank you to all who helped me.

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Well, that was innovative

We've seen so many app problems on "smart" TV's it didn't even occur to me the problem might be google-youtube instead. Kudos!

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common complaint

The sites change their setups and the apps break and Samsung doesn't release a newer app you can install to make it work again. You can check to see if there's a newer one yet. It's Samsung who has to support the need for the new app.

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Is Anyone Able to Sign In to This Latest YouTube Application

Thanks for your response, James. From what I can tell, this is the latest YouTube app, released in September of this (2017) year. I am curious to know if anyone is having trouble linking their Google/YouTube account with this latest version. Is it possible that this is broken for everyone? If so, do not log out, like I did; keep it logged in, until a newer version is released. But, as you pointed out, SAMSUNG MUST SUPPORT THESE APPLICATIONS AND THEIR EXPENSIVE SMART TELEVISONS!!!

Come on, Google/YouTube; come on Samsung!!! FIX THESE ISSUES!!!

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