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Question

can't see new SATA slave harddrive in windows XP system

I just purchased a Western Digital 2 terabyte SATA internal harddrive to replace an older one (non-boot drive) which became flaky. I plug it in just like the old one, and windows XP does not see the drive, even though the drive is labeled on the box, "compatible with windows XP". The drive letter does NOT show up when I go into "my computer". I also earlier tried this with a new drive from seagate, and it also didn't read. Yet if I go back to my old flaky 1.5T drive, it will read, but it will have problems xferring files.

I replaced the SATA card, and I replaced the power cable and the data cables too, to make sure they weren't the source of the problem. Still no go on seeing this new drive.

Is there some jumper setting or formatting issue I am failing to address, such as a "slave" jumper?

thanks

John

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All Answers

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Answer
Re: drive

In reply to: can't see new SATA slave harddrive in windows XP system

- Does the BIOS see the drive?
- Does disc management see the drive?
- Is that new drive partitioned and formatted in a way that XP understands?

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disk found, stuck at "unallocated"

In reply to: Re: drive

OK, you were right, I found the drive in disk management, it was "offline". Now it says it is unallocated, no drive letter. Damned if I can find a formatting command here in "computer management". The only right click option i get is "convert to dynamic disk". I look in google for answers, and it is not at all clear what to do next. Thanks for your help.

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(NT) Unallocated can't be formatted. You must partition first.

In reply to: disk found, stuck at "unallocated"

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Formatting now

In reply to: Unallocated can't be formatted. You must partition first.

YES! I got it. Right clicking in the RIGHT PANE offers the partition wizard. and then the formatting wizard. Just to be on the safe side, I opted out of the "quick format" option. Looks like this will take a couple hours. For 2 terabytes, that's very reasonable IMHO. One wonders about the sector size options -- whether to choose one with a smaller sector size, or just go default. Thank you Mr Proffitt.

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I would have taken the quick format.

In reply to: Formatting now

About sector size. Take the default. As to long format I only used that once in the past 2 years as a test of some USB memory stick that I worried had failed.

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Answer
I wonder if someone already wrote to that drive.

In reply to: can't see new SATA slave harddrive in windows XP system

It can put the drive into some weird state that can be very hard for some to undo.

Try this. Go get a PARTED bootable CD (or usb) and then remove all partitions on this new drive you find with GPARTED. Once done, boot XP again and try to make a partition.

Remember I'll take your word your XP is up with SP3 and there are no other issues like an out of date BIOS that only supported smaller drives.

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