Computer Help forum


Can't see 5 Ghz Network SSID on any device?

by Orourke123 / January 5, 2016 7:14 PM PST

The 2.4 Ghz and the 5 Ghz are both enabled in my Modem though i can only see the 2.4 Ghz SSID on any computer. Pretty sure i'm meant to be able to see my 5 Ghz SSID on at least my Xbox One (I know it only works on some devices)

Anyone know a solution for this?

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Clarification Request
(NT) Complete your post with full model number and ISP
by R. Proffitt Forum moderator / January 5, 2016 7:36 PM PST
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by Orourke123 / January 5, 2016 8:22 PM PST

Billion 7800VDOX Modem Router and iinet ISP

Not sure if this Modem and ISP are outside Australia or not.

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So yes, folk do report that on that model.
by R. Proffitt Forum moderator / January 5, 2016 8:49 PM PST
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