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Question

Can't save a file to Drive D

I have just got my new laptop for which I upgraded to 240GB SSD (C drive) and currently the OS is running on the SSD. The laptop originally come with 1TB HDD (D drive). I tried to download files from the net and wanted to save it to the D drive, but the system says that i am not allowed to save to that location. Is it the windows problem or the browser (chrome) problem? How to solve this? Thank you.

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All Answers

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Answer
Re: can't save to d:-drive

In reply to: Can't save a file to Drive D

It's quite uncommon to save anything in the root folder. That's kind of a special folder, and that might be one of the reasons.

First use File Explorer to create folders on that drive, and see if you can copy some file from the c:-drive to such a folder. If that works, repeat the download. Does it work now?

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Still the same

In reply to: Re: can't save to d:-drive

I have no problem in moving files from C drive to D drive or vice versa. It's just that I can't directly save a download file to the D drive and I don't know why. I have read through some article and it says that it might be the antivirus problem but i don't really sure how to solve it.

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Re: same

In reply to: Still the same

Well, it works with me in Windows 10, but I use Firefox, not Chrome, and I don't save to the root folder, but to a folder d:\downloads.

I don't believe it's an antivirus problem, but that's easy to check by turning it off.

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Re:same

In reply to: Re: same

Well i just figured out that, i can't save anything directly to the D drive. Even if just like a microsoft word file or an image, not only downloads. I have tried to change the sharing setting of the drive but it still doesn't work. I wonder what is happening. Is it possibly because that my default drive was the HDD and it cause it to be locked? Although now my default drive is set to be the SSD C drive.

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So you know it's not chrome, but Windows.

In reply to: Re:same

Some setting probably. How about reinstalling Windows from scratch?

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Not familiar with the operation

In reply to: So you know it's not chrome, but Windows.

I am not really good with that operation, i think i shall take it back to the shop to ask about it and get it fixed. Currently still fine with it as it is not an big issue for me, just a little bit of inconvenient.

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Answer
To me the clue is the HDD used to be the boot drive.

In reply to: Can't save a file to Drive D

And yes, the root folder and many others don't have the permissions to allow what you are trying.

While someone could change the permissions on the entire drive to fix it, I'm not that person. To me I'd save my files to my backups one more time then head to disk management to remove all the partitions on the 1TB HDD then create a fresh new one and let Windows format it.

This will give the drive a new start and correct permissions.

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Yes it was

In reply to: To me the clue is the HDD used to be the boot drive.

Yes, the laptop originally came with the 1TB HDD. I wish to improve the speed so i ask the shop to install a 240GB SSD, and it became the boot drive. Ok i will consider it. Thank you.

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Answer
Save

In reply to: Can't save a file to Drive D

What did you do to get the OS on to the ssd?

What did you do to make the hdd the D drive?

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I have no idea

In reply to: Save

Well, the laptop originally came with the 1TB HDD and as i wished to improve the speed, the shop offered me to upgrade it to SSD, which is currently my boot drive. So i have no clue how they do that tho.

I would take it back to the shop and ask for help i think. Not really familiar with the operations.

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