Mar 29, 2019 9:27AM PDT

Hello i have a Smartisan U1 phone. I used to be able to use the phone and then one day my wifi wasn't working anymore. It was connected just no internet. Ok i heard i must maybe change some internet settings or factory reset the phone. I factory reset the phone hoping it will fix the wifi problem but it made the situation worse.

I select language and country, i accept the terms and then i get to the ACTIVATION page.

I have 3 options to activate the phone with : 1. Wifi 2, Mobile data (if SIM inserted) 3. Activate via SMS (if SIM inserted).

I connect to my wifi and its loading to activate...then i get a message saying " Activation failed. Please ensure your phone is connected to an WLAN network. I have 2 options retry or cancel.
I click retry same problem, i click cancel i see my phone is connected to my wifi it says "connected" but wont let me pass Activation Screen.

I try Mobile data activation it also gives me an error and is unable to activate.

Okay now i think there might be an issue with the firmware.
I also try to boot to recovery mode to try to hard reset one more time but i cant access that anymore i dont see the android icon come up and then the options ...
What i see tho is a screen saying "Fastboot Mode" and it just stays like that and nothing happens.
So now i cant even access its "bios" to try and reset.
I have followed this guide to try and get to recovery mode

Yes i know it says for smartisan t1 not u1 like my phone...but for some reason on that page my phone looks exactly and has the buttons that the tutorial for teh T1 shows. I cant use the U1 tutorial to get to recovery mode because it shows a different phone than mine even tho mine is an U1...

My phone has power button on top of phone, has volume button - and + on right side and on left side of phone there - and + button for brightness .

I was able to get to Fastboot Mode by Holding Power button, -brightness button and +volume , if i try any other combos nothing happens.

Now when i connect phone to my pc via USB, i get a sound and then in my computer i can see

"Portable devices" - Smartisan U1

and then i also see " Devices with Removable Storage" - Cd Drive (EHappy Smartisan 文件传输工具"

When i click this E drive in there there is few files.

and 1 file in another language with characters.

I have downloaded Odin to try to install a firmware but im not capable using it with this phone as i think Odin is for samsung.

I have downloaded ADB Enabler Automator to try and use it some how to enable my Debugging mode on my phone as i will be able to reset phone if i debug it maybe.

I have downloaded
drfone backup
To be able to get into the phone and factory reset it but NONE of this programs can detect my phone as it needs to be debugged.

( with android data extraction if i debug i can apperantly reset all those problems or try to make program fix the phone with any issues balck screen or others etc)

I have downloaded firmware

but im unable to make my phone!!! i dont know what to do anymore please help

I just want to be able to use this phone again.
I just need help to reformat/factory reset this phone and get past the activation screen
Install a new ROM on this phone some how but it seems im locked out to do that too!

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Clarification Request
When you get a new ROM.
Mar 29, 2019 9:32AM PDT

I have to send you to that folk that supply this ROM. There's something in that is bothersome. It has the word "beta" which means it's not ready in some way.

Be sure to take this issue to the ROM supplier and the phone maker. What you really want is the factory ROM and their support.

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More info
Mar 30, 2019 12:55AM PDT

Hello and thank you so much for such a fast reply!
Please send me to whoever you know that can help me fix this problem.
I have to say that i cant take this phone to supplier or phone maker because the phone company "Smartisan" is a chinese company probably located just in China and im not there im in Europe.

I also want to leave more information about the phone:
Model: Smartisan U1 YQ607
OS: Android
Chipset: Qualcomm Snapdragon 615 MSM8939
CPU #1 Type: ARM Cortex-A53

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That's sad.
Mar 30, 2019 1:24AM PDT

Try XDA Forum and again, the web site and forum you found this ROM at.

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Same problem
Mar 24, 2020 8:17AM PDT

Can you send to me that rom.. I have same issue with this

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I can Help U
Jun 18, 2019 11:18AM PDT

If not resolved reply me...

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smartisan activation
Sep 14, 2019 5:16AM PDT

Hi i have a similar problem but my phone is smartisan nut
pro 2 ,kindly assist pliz

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Same problem
Mar 24, 2020 8:15AM PDT

Same problem with me....

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