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cant open word, system dangerously low

by lac4276 / August 16, 2004 3:14 AM PDT

Ran scan disk and defrag, cant open word. Says system dangerously low in resources.Have 128mb ram, 67% resources available. Currently only have mcafee open. Do have spybot s/d and spyware blaster installed. All virus scans, etc. recently run. Cannot find any normal.dot files. System is ME edition. HELP!

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It's an enduring bug in Word. Here's the usual fix.
by R. Proffitt Forum moderator / August 16, 2004 3:25 AM PDT

Find and delete NORMAL.DOT

If you ever meet a Redmondite, ask why they don't fix this one.

Bob

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Re: cant open word, system dangerously low
by Mosonnow / August 17, 2004 2:42 AM PDT

Dear Iac

Bob has given lots of useful information about how ME allocates its resources and doesn't free them up until you reboot. You might like to do a search to bring up some useful explanatory sites which have been mentioned on this Forum about resources and how you can get more by removing unnecessary items from the start-up menu.

I find with both Word and Excel that if I open either one, then close again, then try to re-open, I often have insufficient resources (depending on what else I have opened in the same session). It is better for me at least either to open them and keep them open, or reboot before trying to re-open them.

If you are saying that you cannot open Word after a reboot, even with 67% resources available, you might have a different problem that I'm sorry I wouldn't know the answer to.

(FYI I've just opened Word with 38% resources, which promptly dropped to 27%, and Word was workable; I opened a couple of files.)

Regards
Mo

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Re: cant open word, system dangerously low
by kc04 / August 20, 2004 5:39 AM PDT

OK, if your system is low in resources and perform slowly due to exccessive use of virtual memory, you can correct this by closing unused background applications or by adding more RAM to your system.

kc04
If your having other problem, please post and I will post my answer to you.

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