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General discussion

Cant Logon to windows.

by suren237 Aug 24, 2007 12:19PM PDT

Hi,

I am facing difficulties to logon to my laptop. It runs on Windows XP SP2 and it has been working fine for the last 9 months. I have installed a software called "cnbtech" which is used to installed drivers for a camera.

I restarted my laptop and the laptop stops in the Logon page. The weird part is that the user icon is not displayed on the screen.
So the pressed "ctrl+alt+del" to open a page which shows my name as the user and it request for a password, but i do not have any idea about the password as i did not set any password before. I tried to enter the administrator mode but it request for a password as well, and i even tried to run on safe mode but the password is still being asked.

There are so many important documents saved in it so i cannot afford to reformat my laptop. So i have removed my hardisk and connected it as an external hardisk to another laptop. Here i can view all the softwares and docoments stored in my hardisk.

My opinion is that the "dll files" which are assigned to the Windows Logon might have been corrupted. I want to replace the dll files with a new one from another laptop. Now my problem is i don't know which dll files are assigned to the windows Logon.

So can someone help me with this?

Discussion is locked

1 Posts

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How to reset those passwords.

by r. proffitt Former Forum moderator Aug 25, 2007 1:36AM PDT

Some malware either changes the passwords or such that does not matter. Here's the tool I use to reset those passwords. It's free.

http://www.petri.co.il/forgot_administrator_password.htm

Bob

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