Go get Thunderbird next time and get your own copy where you can't lose it again.
I cannot log into my Yahoo Mail. It says my password isn't working. When I click "forgot password," I enter my yahoo email ID and required CAPTCHA. Here, it lists my alternate email. When I click "send me a code," I check my alternate email and find no emails from yahoo. I have checked the spam and junk folder too, so this leads me to believe that my alternate email isn't receiving yahoo's email to reset my password.
When I click "I don't have access to this alternate email," it prompts me to visit the Yahoo Help Site
At the Yahoo Help site, I have tried the tips here but to no success:
1. Security Questions are not available to me; and
2. I did not back up my account with a mobile number linked to it.
I fear my account was hacked. Although this was my alternate email with a pseudonym account for gaming, I have many gaming information and emails here that are important to me. Am I out of luck? I read that in these instances that I may not be able to recover my account.
Is there a way to contact Yahoo and ask them to update my alternate email, or work with them so I can correctly receive the needed email to reset yahoo info to my alternate email? I know that there is no phone number to reach them anymore.
Thank you and any help is appreciated.