Also, if this is a Microsoft Email login, then you have to ask Microsoft.
For Windows 10 I continue to use the old utilman.exe trick to get in if all other accounts are locked down.
Google that for now since OS and other details are not here yet.
There are instances where an expired Antivirus Suite has caused this but no mention of that yet.
Tell more.
My son uses my laptop to play some games a lot of the time. He has his own user with Admin. A while ago his password started expiring every month forcing him to change it, we don't know why but just did it anyway, it was only a bit annoying (this does not happen on my user). This time when he tries to log in he gets the Password has expired and must be changed message. After entering the new password, we're greeted with the message "Configuration information could not be read from the domain controller, either because the machine is unavailable or access has been denied." Neither of us have ever been a part of any domains so this makes no sense to me. I've looked around for solutions to this and all the answers take into account the person actually being a part of a work domain or something similar. this laptop is only used at home and has never been connected to a domain (to my knowledge). How do I fix this? Thanks.

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