Question

Can't hard reset Acer Iconia B1?

Apr 5, 2018 4:43PM PDT

So I'm attempting to access the boot menu, which after some searching I can see is done by pressing vol+ and power button at the same time.
I've tried this many times, however it only takes me to a dark screen with "=> FASTBOOT mode..." displayed in the bottom left corner, the only way to get away from this is using a pin to reset the device.

Any advice on how to get into the boot menu or steps to take are appreciated.

Thanks

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Answer
The button sequence looks incorrect.
Apr 5, 2018 6:22PM PDT
https://www.google.com/search?q=Can't+hard+reset+Acer+Iconia+B1 finds it's slightly more involved.

"Step 1 Acer Iconia Tab B1-711 3G - Factory / Hard reset / Password Removal. Power off the tablet. Press and hold the Volume Up and the Power button. After 3 seconds release the Power On button but continue holding the Volume Up button." more on the web.
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Hi,
Apr 6, 2018 1:49AM PDT

Thank you, but after trying this I still get the same result, after the 3 seconds rather than getting android icon appearing I'm still faced with that dark screen?

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Then the news is grim.
Apr 6, 2018 9:46AM PDT

I take it you read other hits so after this I have to write the device has failed. Contact the maker on how to proceed.

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