TVs & Home Theaters forum


Can't get TrueHD or DTS-MA

Just purchased a Vizio E50-F2 HDR w/DV and a Sony UBP-X700 Ultra HD Blu-Ray Player. My receiver is a Sony STR-DH550, which I know won't decode the HDR. I have the UBP-X700 connected direct to the TV (for Dolby Vision), ARC back to the receiver. I have tried every configuration in the book to get the HD audio to decode from the receiver. It will only play back Dolby Digital 5.1 and DTS 5.1. Will the Vizio not send HD audio signals back to the receiver? I apologize in advance for what may be a simple newbie problem.

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All Answers

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That hookup could block HD audio.

In reply to: Can't get TrueHD or DTS-MA

The usual setup is from sources to the receiver then from receiver to the HDTV.

The audio is then processed in the receive and video passed onto the HDTV.

If this fails, you have to talk to each maker to see where they failed.

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Thank you

In reply to: That hookup could block HD audio.

Thank you. It does play HD audio when connected direct to the receiver, but no Dolby Vision due to the lack of 2.2 support.

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I think I was unclear.

In reply to: Thank you

TrueHD or DTS-MA to me is one of the many HD audio formats. So when you try to pass these through a TV that fails. Also some of these specifically call out "you shall not pass." I don't mind looking it up again and again but here we have the usual not quite correct setup so I have to fix that first.

-> Now let's say your receiver has issues with 2.2. Maybe some AUDIO EXTRACTOR would be next to try if there is no update to the receiver? Example but you have to ask if it handles TrueHD or DTS-MA conversion to optical.

My answer is no and never. " Dolby TrueHD and DTS HD Master Audio. These formats can't get transmitted across optical. " Source: the web and

So this is total dead end. The fix is to get the receiver upgraded.

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Upgrade time

In reply to: I think I was unclear.

Thank you so much. I was afraid this budget receiver would burn me at some point. I'll check to see if it has any updates, but it's not an internet connected unit, so I'm guessing it won't. Thanks again for your information, you've helped me out a great deal.

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Thanks for that.

In reply to: Upgrade time

Sorry if it takes more than one go at these questions but there are so many standards that we have to untangle then find answers that everyone can understand as well as supply source at times.

As to the no Internet connected receiver, some have firmware updates for download.

So this model has no firmware updates from my research.

If I was shopping I use a few places:

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