Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Can't get out of clean boot mode

May 25, 2019 12:21PM PDT

I went into Clean Boot to see what was slowing down my Gateway nv55s14u. I noticed in Task Manager that the disk was full so I went and found the culprit. (Of course, the computer is still crazy slow even after that but that's another problem.)

I click on "normal startup" in the System Configuration (while logged in as an administrator and opening the program with a "Run as Administrator" click just to be safe. I've done this multiple times and each time I get back to system configuration it shows "selective startup" again.

I'm doing all this in admin mode.

I was told in Microsoft's forum to boot to the Command Prompt and, "Type bcdedit /deletevalue {current} safeboot and hit Enter key." It didn't work. It returned an error, "The specified entry identifier is not valid. The parameter is incorrect."



I'm in Windows 10 version 1803 build 17134.765

Discussion is locked

- Collapse -
Answer
Did you try MSCONFIG?
May 25, 2019 1:57PM PDT
- Collapse -
It doesn't work
May 25, 2019 5:06PM PDT

Yes, I've been in that window for a long time it seems. I've checked the correct button, enabled everything that needs enabling (I think) and still every time I come back the button is clicked again for Selective Startup.

Btw, it's not a Safe Boot, it's a Clean Boot which is something different. (I just learned this.)

- Collapse -
If you are crossposting.
May 25, 2019 5:52PM PDT

There may be more details at your other posts. DUPLICATING EFFORTS like this can result in support folk giving you something to try and my ideas that will wipe out the OS.

https://social.technet.microsoft.com/Forums/en-US/09a50465-e66c-423b-ac8e-1cf41e0ff525/cant-get-out-of-clean-boot-mode?forum=win10itprogeneral

I see they noted a delete key but I wonder about the command line. It looks a little off to me. Ask them to clarify the {current} parameter.

https://technet.microsoft.com/en-us/windows/ff542202(v=vs.80) notes you need quote marks around that value depending on the shell. Back to ANDRE on that.