Here I had that happen to some HP. There is some key you press to restore it and the second time it worked. Here, we have some unknown PC.
Guess you'll have to do a factory restore again. Either the onboard or with restore media.
Last night I decided to restore my computer to factory condition due to how slow it had become. After the computer finished restoring, it returned to the usual Windows 10 login screen but none of my external devices worked. The keyboard, mouse and speaker all light up still but the computer doesn't respond to them so I have no way of getting into my computer. I've tried plugging the devices into different slots and turning the computer on and off but still it doesn't work. What else is there that I can do?