Thanks for your message. But just so you know, if you want Samsung support, I support US products and customers. And from what I can tell, this model is for some country in Europe. (Correct me if I'm wrong.) So while I can't help you directly, if you want Samsung help, here's the Samsung country portal: http://www.samsung.com/us/common/visitcountrysite.html
But we got a nice little community here that includes people from everywhere in the world, and they might have a few other suggestions to help you out.
Hope this helps you!
-- HD Tech
Hi all my Samsung UE46ES7000 TV will not produce sound on my Air Track (HW-W550) via HDMI using the instructions on the soundtrack manual connecting the TV to the HDMI out and the DVD player to theHDMI in on the subwoofer. The Dvd works fine but I am getting no sound from the tv