Samsung forum

Question

Cant get Air Track to connect to TV via HDMI

by gingerchris1 / June 25, 2012 10:37 PM PDT

Hi all my Samsung UE46ES7000 TV will not produce sound on my Air Track (HW-W550) via HDMI using the instructions on the soundtrack manual connecting the TV to the HDMI out and the DVD player to theHDMI in on the subwoofer. The Dvd works fine but I am getting no sound from the tv

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All Answers

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Answer
Re: Cant get Air Track to connect to TV via HDMI
by Samsung_HD_Tech Samsung staff / June 26, 2012 12:44 AM PDT

gingerchris1,

Thanks for your message. But just so you know, if you want Samsung support, I support US products and customers. And from what I can tell, this model is for some country in Europe. (Correct me if I'm wrong.) So while I can't help you directly, if you want Samsung help, here's the Samsung country portal: http://www.samsung.com/us/common/visitcountrysite.html

But we got a nice little community here that includes people from everywhere in the world, and they might have a few other suggestions to help you out.

Hope this helps you!

-- HD Tech

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Answer
Can't get the manual so no way to check this out.
by R. Proffitt Forum moderator / June 26, 2012 1:17 AM PDT
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(NT) Thank you for your repl Bob, will try the optical connection
by gingerchris1 / June 26, 2012 2:07 AM PDT
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