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Question

cant download free apps or any apps

Sep 19, 2015 6:53AM PDT

when ever i sign in to the app store and try to download an app i get a message telling me "cant purchase app, you are not registered". I have changed emails that still didnt work . I reset tv nothing works please help

Discussion is locked

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Answer
If LG doesn't respond to support phone calls.
Sep 19, 2015 10:46AM PDT

You may want to consider returns or better yet, something like the new Amazon Fire TV. For me using a Roku or other gives me a lot more options.

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cant download apps LG 50LB6300 smart tv
Sep 19, 2015 1:38PM PDT

Thanks for your response However I welcome more advice

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My advice is to move faster.
Sep 19, 2015 1:42PM PDT

Right now, pick up the phone and call this in. If they can't correct it, you know your next move.