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My computer started acting really weird all of a sudden, all browsesr gave an error trying to open, recycle bin wouldn't delete files. So I did a factory restore but now I can't connect to network at all. Nothing even shows up for available networks. I've done factory reset before and never had this problem. What's going on?
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"There was an error resetting this PC. No changes were made."
As to the WiFi working before, hallway lights work then they don't for no reason too.
But if you want, be sure to install the driver and app required for this to work.
For example on my Dell I have to install a few things after a W10 reset.
1. Motherboard driver package.
2. WiFi driver.
3. Dell's Quickset App.
That last item is to turn on the WiFi card. The card for some reason is off till I install this app. Other laptop models may require such an app.
I shared the process for my Dells.
I know folk want their privacy but to get any more specific I think you know that you will have to share the make, model, year of the laptop.
WiFi modules so fail so I also carry some USB WiFi for testing purposes. These are under 20 bucks and far cheaper than a trip back to the shop.
Dell Inspiron. The SERVICE TAG can reveal the rest and on Dell.com take you to the drivers for what Dell supplied on the machine.
If someone added WiFi, there's a high chance WiFi will not work at all on reset.
This is one of those times you have to know what you are working on.
If you want, share a WEB SPECCY and we may see what it's made of but sometimes not. The Service Tag should not be shared here unless you didn't buy it and then it's not going to leak who you are.
I can't tell which of the thousand models that would be. Many didn't come with WiFi so you have to install the driver needed for what was added. If it came with WiFi it may still need the items I noted installed.
Remember I take it that most PC owners know where their PC drivers are and how to install. That is, with a Dell you have your service tag and know what that is, how to get the drivers at Dell.com etc.
Is that why you did the reset? This a laptop? Their wifi often burns out.
If it was added later, then a reset wouldn't load the wifi driver files.
I had a laptop before this with internet but that still works. What am I supposed to do?
or device manager, find out what wifi model it shows. You can then find the proper driver files from the manufacturer site, hopefully.
In the device manager for network controller is says the manufacturer is Qualcomm Atheros Communications Inc.
In the device status box it says
"This device is not configured correctly. (Code 1)
Driver is not intended for this platform."
I found the make and model too. It's a Dell Inspiron 3668.
I try installing some drivers from the Dell website. One wouldn't install. The other one did install and restarted my computer but it didn't fix the wifi problem.
Just to repeat.
1. Motherboard driver package.
2. The WiFi driver (use your service Tag!)
3. Dell Quickset from the downloads page found with the service tag.
If this fails, it's likely the card has failed.
I have to install three items and then turn on the WiFi with the Dell app.
But some have trouble with that. Wish it was simpler.
You said motherboard driver package and Dell quickset app, right? I can't find those
That way the drivers and apps show for your machine.
I'm not privy to that detail and see no Web Speccy link so you may end up at a service counter. It may need that if the card has failed.
Any chance of a Web Speccy? Read how at
https://www.piriform.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web
1. Use the service tag at Dell?
2. Try the "Let us analyze" option at http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-3668-desktop/drivers ?
Remember I don't think we've discounted the drivers yet because I am not reading the correct replies from you. I know this is hard on many owners but the goal here is to avoid the service counter.
Some folk just say forget the card and go get some USB WiFi stick. These are a fraction of the cost of a service counter. Example at Amazon. There are so many more like it:
https://www.amazon.com/ANEWKODI-600Mbps-150Mbps-433Mbps-Wireless/dp/B01G8IPLD8/
I tried Dell system detect but there doesn't seem like I can download the application to USB to use on my pc
At times you must be able to connect with Ethernet to correct things like this.
But again, if the WiFi is just broken, even that won't help.
I reinstalled Windows 10 from USB drive. Internet and everything else works now.
Thank you to the people that helped.
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