Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Can't connect to Facebook/Twitter, can to most other sites

Dec 25, 2016 3:57PM PST

Hi, I'm on my family's BT router for a few days, since I got here I've had problems with connection. First it was all websites but when I renewed my IP some now work - Youtube for example. But if I try to load Facebook, Twitter, or Reddit, I get: "This site can’t provide a secure connection

www.facebook.com sent an invalid response.
Try running Windows Network Diagnostics.
ERR_SSL_PROTOCOL_ERROR"

I've run most basic troubleshooting and no luck. I also ran a trace on when the connection times out - here's a screenshot: https://postimg.org/image/8m75ziks3/

Any advice?

Discussion is locked

- Collapse -
Clarification Request
Is the date and time correct on your PC?
Dec 25, 2016 4:29PM PST

That's the usual cause that I run into.

- Collapse -
(NT) Yes I already checked this
Dec 25, 2016 4:46PM PST
- Collapse -
Without knowing more
Dec 25, 2016 5:40PM PST