I was attempting to replace an older graphics card (6850) with a newer one (RX 460). However, when I replaced the card, attached monitor and restarted, I couldn't get it to load up. I would get an option to access the BIOS, followed by a black screen with a dark blue windows logo, followed by a black screen with a white cursor. Nothing further happened. This happened a number of times and I left it for up to an hour.
I assumed this was due to graphics card drivers not being installed so I re-connected the monitor leads to the motherboard. I had the exact same problem. I then reconnected my older graphics card, which had been working fine earlier that day - same problem. I also set the Primary Display to iGPU in the BIOS and still, no change.
As it now stands, I cannot use the PC at all and am considering just buying a new one. I spent some time with the MS support team and they confirmed it was not a Windows 10 issue - likely to be a hardware issue in their view. I am not able to boot into safe mode (don't seem to have that option). I do not have a Windows 10 recovery disk (I have the Win 7 install disc and had upgraded from that.
When I access the BIOS, it recognises the hard drive, processor and memory. The mobo light is also on. So, I assume they are all working fine and that the PSU is not an issue. It feels like a graphics card driver issue...but as I cannot access anything, I am struggling to resolve.
My specs are as follows:
OS: Windows 10 (recent updates processed a few days ago)
CPU: i3 3220
Mobo: Asus P8H61-MX USB3 Motherboard
Old Graphics Card: 6850
New Graphics Card: RX 460
Any help would be greatly appreciated!