General discussion

Can't add accounts / change password in Windows 10

May 10, 2016 12:03AM PDT


I recently upgraded to Windows 10. I wanted to change my username. But it won't let me change it. Or add a Microsoft account. I wanted to switch to a local user. I can't do that; I get error 0x80004005. I have tried a clean boot, but the clean boot does not work, just boots normally. I have tried sfc\scannow, does not work. It won't let me add a PIN either! Please help. I'm at my wit's end.


Discussion is locked

Reply to: Can't add accounts / change password in Windows 10
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Can't add accounts / change password in Windows 10
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
Re: sfc\scannow
May 10, 2016 1:18AM PDT

The correct command is sfc /scannow, with / in stead of a \ and a space before the /.

If no luck fixing this, it might be time for a reset or refresh. This can be done from inside Windows 10, usually. If not, make a disk or USB=-stick with the installer.

- Collapse -
May 10, 2016 3:07AM PDT

Meant to say a clean boot would not work. The SFC Command worked, but it did not find anything. I have had problem after problem after problem with this PC, and it's not even a year old. Think it must be cursed!

- Collapse -
Right Click on the Start menu
May 10, 2016 4:29AM PDT

then select Command Prompt as administrator.

To create an account type
net user /add [username] [password]

To give that account Admin rights.
new localgroup administrators [username] /add

Now if you want to use the store you can login to the store and Onedrive with you MS account. You will only have to do this once.

If you want the same shortcuts you can go to the C:\users\old account and copy the folder Desktop to the new account C:\users\New Account Name. I did this and I copied all the folders. But I had to be logged in as the old account to do the copy.

CNET Forums

Forum Info