cant access xp

by scorp2k5 May 16, 2005 5:01AM PDT

dont know what happened was using computer last night and shut it down for the night. now when i try to load windows it goes right up to where the login/welcome screen should be and then automatically reboots, and just keeps on doing this without end. any thoughts
?

bryan

Discussion is locked

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Couple of things

by AussiePete May 16, 2005 5:12AM PDT

1/ At boot press F8 then select safe mode - run virus and spyware programs - if nothing found then in msconfig select diagnostics mode and reboot
2/Next try F8 at boot then select last known good
3/ If still nothing, then F8 select safe mode then select a restore point.

Get back to us if the above doesn't get any results
Peter

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still nothing

by scorp2k5 May 16, 2005 6:18AM PDT

tried to enter safe mode, but i am still getting a blank screen. very troubling.

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Now the power of the command line.

by r. proffitt Former Forum moderator May 16, 2005 6:23AM PDT

"Safe Mode with Command Prompt (SAFEBOOT_OPTION=Minimal(AlternateShell)): This option is the same as Safe mode, except that Cmd.exe starts instead of Windows Explorer."

If you can make it there, we can CD to Windows\System32 where RSTRUI is and run that.

Bob

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still nothing

by scorp2k5 May 16, 2005 6:46AM PDT

not letting me do anything. very frustrating, wish i knew what happened. i've tried every option under F8 and it goes up to the windows loading screen then goes to a black screen then reboots each time.

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And next.. A repair install.

by r. proffitt Former Forum moderator May 16, 2005 7:11AM PDT

Your posts have not revealed much about the machine or OS. But the next step is the Repair install.

At least you backup what you can't lose.

Bob

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reinstall?

by scorp2k5 May 16, 2005 8:23AM PDT

ok so i have xp with sp2, but what do you mean by repair install? is that something i can do or something that someone else needs to do?

bryan

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Lack of details are going to hamper us here.

by r. proffitt Former Forum moderator May 16, 2005 9:16AM PDT

You'll have to provide specifics about your XP CD. But the repair install is noted at this link: http://www.google.com/search?hl=en&q=xp+%22repair+install%22

Bob

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by scorp2k5 May 16, 2005 9:45AM PDT

what kind of details are you looking for?

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one more thing before repair

by AussiePete May 16, 2005 8:14PM PDT

see this link:-
http://www.pegasus-ofs.com/eSupport/using_CHKDSK.htm
Essentially run chkdsk /r /f from the command prompt before entering the system (you can do this from your installation disk using the recover console)- I believe this can also fix some systems programs if they are corrupted (never tried it though)
If this doesn't help then do a repair installation as Bob has suggested
I assume you have the windows original XP installation disk with SP2 included - correct? not just the sp2 update disk from Microsoft.

If correct - from here it is simple
1/ Boot to your CDROM with the XP disk - if your system doesn't give you the option if a bootable cd is install change the boot sequence in the bios (ie
reboot and press DEL to enter the bios)
3/Follow the prompts to do a "repair" NOT reinstall - JUST a repair - this way only systems programs are repaired.
Let us know how you go
Peter

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Let's start with..

by r. proffitt Former Forum moderator May 16, 2005 9:12PM PDT

The note you see in red letters: "Note: If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. "

I've dropped hints that details about your OS CD may affect what we can accomplish. It does matter.

Try that CHKDSK item and see if that helps.

Bob

cant access xp

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