Question

Can't access files on external hard drive

I had an external hard drive connected to my PC. While moving my desk around the PC tower fell over and the power was disconnected along with the hard drive. When I restarted the PC and reconnected the external drive almost every file in it were corrupted. I had many images and home videos of my kids. Some images open up but I can only see half the image, the other half is grayed-out. Some videos I can see a few seconds or minutes, but not the whole video. But most images, videos, and file folders wont even open. Is there any way I can restore these files?

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Answer
Can't access files on external hard drive

Forgot this is the message I get when I can't access a file. (The request could not be performed because of an I/O device error).

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You could try Recuva or EasUS.

To recover those files. Bear in mind using that HDD will overwright files. Then there's Drive savers.com (expensive).
Dafydd.

Post was last edited on July 2, 2017 3:24 PM PDT

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Answer
How well does the PC work after the fall?

Are you sure it's the files on the enclosed drive and not something wrong with the PC? Try accessing the files from another computer?

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