Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Canon XL H1 Help Me PLZ

Jun 25, 2006 3:43PM PDT

I need to buy this camera this coming Monday of 06-26-06. I found a website that has good deal. I need your expert on what to ASK FOR, what to LOOK FOR, and what else is MISSING.

I've check the BBB and they have unsatisfy by the BBB and they are not BBB member.

The BBB show of the customer complain very low result compare to other online order in a 60 days period.

This is what come with the Canon XL H1 on there site:

1.Canon XL H1 30CCD Native 16:9 High Def 1080i
camcorder with 20x HD Video Zoom Lens
? XL-Mount 20x HD Zoom Lens
? Charger/Power Adapter
? AC Cable
? Battery Pack
? Color LCD Viewfinder
? DC Coupler
? Remote Control
? D Terminal Component Cable
? SD Memory Card
? Skirt Adapter
? Shoulder Strap
? Stereo Microphone
? Shoulder Pad
? 1 Year Limited Warranty

? 2 Hour Lithium Rechargeable Battery
? UV Filter
? Deluxe Camcorder Case
? Full Size Tripod
? Deluxe Lens Care and Maintenant Kit
? 5 Pack MiniDV Cassettes
? Pack Of LCD Screen Protectors
? MiniDV Head Cleaner
? Free Video Light

With your expertise, what other awareness should I look for.

Your help is greatly appreciated. Thanks.

Nit.

Discussion is locked

- Collapse -
Since you are not posting the price, it not possible to
Jun 26, 2006 12:26AM PDT

comment. However, if the price is too good to be true, it is too good to be true. Your caution speaks volumes. Go to B&H, Amazon, or Adorama.

The full size tripod inclusion does catch my eye. Why is it being packaged with a tripod? Unless it is a very good one, its inclusion is questionable.

- Collapse -
Expresscameras.com BEWARE!
Jun 26, 2006 9:16AM PDT

You are right, it is too good to be true. Here is how
my experienced goes with Expresscameras.com:
-Conversation start around 1:00 PM 06-26-06 from Long Beach to New York, where they at.

EC: Hi, this is Greg, may I help you?
Me: Who am I speeking with please? (to be sure who
they are).
EC: Greg.
Me: Hi, Greg, What is your extension?
EC: 234.
Me: I want to confirm if the price is correct for
the item sell?
EC: Yes.
Me: Are you having a bad day today? I mean some buyer
would give you a hard time.(I'm using psychology
on him).
EC: No, no, no, I'm okay.
Me: I'm seriousely want to order this item, please
don't take it to personal if I ask you
some question concerning the item I'm going to buy.
EC: No, go ahead.
Me: Is the item in stock?
EC: Yes.
Me: Are you certain?
EC: Yes its in stock.
Me: I would like to varify all the items that come
with the camera.
EC: Sure, sure.
Me: I'm going thru the whole package deal they offer.
? Canon XL H1 3CCD Native 16:9 High Def 1080i
camcorder with 20x HD Video Zoom Lens
? XL-Mount 20x HD Zoom Lens (metal)
? Charger/Power Adapter
? AC Cable
? Battery Pack
? Color LCD Viewfinder
? DC Coupler
? Remote Control
? D Terminal Component Cable
? SD Memory Card
? Skirt Adapter
? Shoulder Strap
? Stereo Microphone
? Shoulder Pad
? 1 Year Limited Warranty

? 2 Hour Lithium Rechargeable Battery
? UV Filter
? Deluxe Camcorder Case
? Full Size Tripod
? Deluxe Lens Care and Maintenant Kit
? 5 Pack MiniDV Cassettes
? Pack Of LCD Screen Protectors
? MiniDV Head Cleaner
? Free Video Light
Me: is the camera new, factory seal?
EC: Yes.
Me: USA warranty back by Canon?
EC: yes
Me: I notice your package doesn't come with cable
connector,SVideo, composite, and component. Also
there's no Firmware CD software with it. Is it
something I have to buy extra?
EC: Can you hold on for a moment?
Me: Yes. 15 minutes later, they hung up the phone.
So I called back and asked why Greg told me to
hold on and why it was hung up. Another guy
answer the phone said, He was out. Okay, I
said.(What? In my mind). He asked what do I
need. I said about the Canon XL H1 I'm placing an
order with Greg. The guy said, That item was
sold. I said Ok, so we both hang up.

My question is the item was in stock at the moment I placed an order then the item disappear, sold out just like that. If it is sold out, why do they still advertise the item? You draw your conclusion.

BEWARE PEOPLE OF EXPRESSCAMERAS.COM!@#$%^^&*()_+