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Canon SD780 IS Video problem

by dcusk1971 / December 29, 2009 2:54 AM PST


I just purchased the Canon SD 780 IS and have a question abiout the video. For some reason, we can only shoot a video for 30 seconds, then it flashes busy on the screen and stops recording. Is there something I'm doing wrong? I am using a brand new 8GB SanDisk memory card and the book states we should get approximately 40 minutes of video with an 8GB card.

Any help would be greatly appreciated.

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Just one idea.
by R. Proffitt Forum moderator / December 29, 2009 3:17 AM PST

Format the SD card IN THE CAMERA and try again.

If it fails, be sure to be ready to answer the maker's question about you trying another card.

After the formatting of the card and a re-test. If it fails I'd move to returning the product as defective if a call to support doesn't fix it in one try.

Hope you bought it with a credit card.

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SD780 Video
by snapshot2 Forum moderator / December 29, 2009 6:13 AM PST

Sounds like the memory card is too slow

Some things to try:

Format the card with the Camera.

Set the camera movie size to 640x480

Take a video and see if it runs OK.
It should work OK at that size with most any memory card.

If it does, change the movie size to 1280x720
and try again.

If it pauses after 30 seconds, it means the memory card is too slow for the camera.

Video at 1280x720 takes lots of camera resources and you need a fast memory card.



If you bought the memory card on ebay or similar place, you may have a counterfeit SanDisk card.
There are many reports of this.
If you bought it from a reliable source it is most likely just fine.

If you found you need a faster memory card, look for a SanDisk Ultra II or a SanDisk Extreme card.


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by montydc / December 30, 2009 1:04 PM PST
In reply to: SD780 Video

Thanks! You saved me a lot of grief!
I was having the exact same issue with shooting video on my brand new SD 780, and I thought maybe I had gotten a lemon. But you were right--it was a memory card that was too slow. Now all's well.

Now let's talk about the way-too-bright flash. Any ideas on how to rein it in?

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Bright Flash
by snapshot2 Forum moderator / December 30, 2009 11:41 PM PST
In reply to: Thanks!

I went back an read a review of that camera.
They did not mention anything about the flash being to bright during their testing.

So I would start with a Camera Reset.
Just in case you have accidentally set something that is causing a problem.
At the back of the User Manual there is an Index.
Look for the word "Reset".
There is a command that resets the camera back to factory settings.

Also make sure that you do not have "i-Contrast" set.
The purpose of i-Contrast is for "back-lit" subjects.
(back-lit meaning the sun is behind the subject instead of being in front of the subject)

The review commented that they got the best flash results at 5 to 6 feet from the subject.

If you still find the flash too bright, look into using the Exposure Compensation adjustment.
Be sure to set it back to normal afterward or your outdoor photos will be too dark.


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