Cameras forum

General discussion

Canon SD450 -> XPSP2 picture transfer problem

by rcil2003 / May 24, 2006 11:38 AM PDT

My problem is simply that when connecting the camera to the USB and turning it on, I see "Canon SD450" appear in the "Scanners and Cameras" window. However, a couple of seconds later, the camera powers itself off, and "SD450" disappears out of the "Scanners and Cameras" window. The "Autoplay" window then pops up, but with no programs listed in it.

- Camera battery is fully charged, the camera works perfectly and I can take pictures OK
- All latest Canon software is installed
- USB ports are all fully working (I can connect a mouse to them with no problem)
- I am logged on as administrator
- THe computer has USB 2.0 ports
- No errors recorded in Windows event viewer

I have had zero success looking on Google and Canon's website has a step by step process I would like to follow, if only I could persuade the camera to remain powered up while connected to the computer.

There is a fix floating around to do with modifying a registry setting, but my registry is set correctly. Another fix suggests removing RealPlayer, which I have done.

If anyone has any suggestions I would be grateful to hear them!

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SD450
by snapshot2 Forum moderator / May 24, 2006 1:57 PM PDT

It sounds like you have not put the camera in "playback" mode for download.

Make sure the switch on the back is not in video or record mode. It must be in "playback" mode.

............

If that does not solve the problem, you should consider getting a card reader. Much simpler - you don't need special software and you never have to connect the camera to the computer.

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SD450
by rcil2003 / May 25, 2006 8:45 AM PDT
In reply to: SD450

Should have mentioned the camera is in playback mode.

Eventually I got the pictures burned to CD via a reader in a camera store, but I am disappointed that I need to do this, as the ability to transfer pictures via USB is a documented facility and should work.

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Not able to transfer pictures
by fishpoint / June 21, 2006 2:23 PM PDT
In reply to: SD450

I have loaded hundreds of pictures from camera to computer via USB in the past. Suddenly, today I can't. The computer doesn't recognize that a camera is connected. Fresh batteries, camera in playback mode, cord is OK, port is OK. The camera takes pictures fine. Is something inside broken or am I being dumb about something? I should mention I have installed software for an mp3, which the computer recognizes just fine. Could that be any of the reason it no longer recognizes a camera or is it something with the camera? Any ideas?

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Transfer Pictures
by snapshot2 Forum moderator / June 22, 2006 12:10 AM PDT

This type of problems seems to pop-up from time to time.
The cause can come from many sources:
Defective cable connector on the camera.
Defective circuits in the camera.
Drivers damaged by new software installed on the computer.
The Camera maker's computer software.
etc, etc.

It can take a lot of time to track down the exact cause.

If you have Windows XP, you could use the System Restore feature to restore your operating system back to a time when it worked properly.

Many people just buy a card reader and quit connecting the camera to the computer.
I went to a card reader years ago.
That way, I don't have to deal with the camera maker's software. Many of the newer computers come with a built-in card reader.

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time to time problem
by fishpoint / June 22, 2006 2:55 AM PDT
In reply to: Transfer Pictures

Yes, it must be "from time to time" that a problem occurs. Because later after posting my message I tried a bunch more times, and suddenly the computer knew the camera was there, and I don't think I did anything different. I am not actually using the camera's software (abandoned it long ago) just windows. Thank you for your answer. I don't know anything about card readers but can explore. I do need to get them into my computer eventually.

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