Cameras forum

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Canon PowerShot G6 can't download photos to computer

by gleekslak / July 26, 2008 11:08 PM PDT

My G6 won't send photos to my computer after I left it connected to one of my computers overnight. Camera won't even come on when I plug it in to USB. 'My Computer' won't recognize the camera even when I turn it on. I can see all my photos on the camera LCD monitor, so its not a bad flash card.
Has anyone out there in DC land ever experienced this?
Is my only solution a card reader?

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Download G6 images
by snapshot2 Forum moderator / July 27, 2008 12:08 AM PDT

The card reader is the simplest solution.
I have a number of digital cameras and none have ever been connected to my computer.
That way, I never have to load any of the software that came with the camera(s).

You could have a bad USB cable (try another one)
You could have a bad USB port on the computer (try another one).
You could have a bad USB interface in the camera itself.
It could be the software you are using.


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A couple simple tests
by neverforgetJeff / July 27, 2008 7:11 AM PDT

To find out what the problem is (and hopefully solve it) try these few things.
1. First, uninstall the camera software and reinstall it.
2. Next, try plugging the camera in without the memory card in and see if it responds to the usb connection.
3. Now try to plug your camera into a different computer (XP or Vista) to see if it responds to the usb.

If 1 works all is well. If 2 works, but won't work with memory card in you will need to reformat memory. If 3 works your computer is probably missing a driver. If none of these 3 work the usb connection is most likely damaged. Whether it is the camera's usb port or the cable is a whole different question. If nothing ever works, a USB memory card reader is about $15 so no real worries. Hope this helps.

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