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Question

Canon LBP6000/6018 not recognized on Windows 10.

Feb 22, 2016 11:20AM PST

I recently bought a Lenovo ideapad 100 with Windows 10. The Canon LBP6000/6018 printer that worked fine with my old Windows 7 laptop will not work. When I plug in the USB, I get an error message that it is not recognized. This happens regardless of which port I use. Also, every port has been tested okay with other devices. I even converted my old computer from 7 to 10 and got the same error message after I did. The issue is between 10 and the Canon printer. Any thoughts and advice is appreciated.

Discussion is locked

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Answer
Sounds proper.
Feb 22, 2016 11:50AM PST

Post was last edited on February 22, 2016 11:51 AM PST

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Fixed it!
Feb 22, 2016 12:15PM PST

When I downloaded the file I saw I already had the US version. I re-ran the file that's been sitting on the computer since November 30th after unplugging the cable from the printer and turning it off. On restart it works! Thanks for your help.

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A short short explainer.
Feb 22, 2016 12:21PM PST

When the OS was upgraded the driver may have been only for the prior Windows. The driver installer looks to have all Windows versions in one package. So it would query which Windows version and install the driver, make the needed registry and such changes for the new Windows.

Sorry if it's complicated but it's Windows....