Peripherals forum

Question

Canon ip4850 runtime error 6030

by candk / August 21, 2011 9:42 PM PDT

As much as I like the printer, ever since I installed the software I get a message saying (in part) "CRT not initialized". Click OK and just get on with printing only for the message to reappear later. I have been in touch with Canon who just say it is nothing to do with them. Thanks Canon. Never had this problem with my other two Canon machines but know from my Googling that lots of others have had the same with various Canon printers. Problem is, I haven't found the answer. Have uninstalled and reinstalled several times to no avail. Seen and tried a number of suggestions...none of them worked. Driving me nuts. Please help me kind people.

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All Answers

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Answer
Printer issue
by pgc3 / August 22, 2011 2:51 AM PDT

Strange, CRT issue seems odd to say the least.Uninstall the Canon software, prior to reloading, assume that you did that and then still got the odd msg. Did you go to Canon's website and look for updates? You didn't mention which operating system that you are using, that might help a bit. As I said, you should look at the Canon site and see if there are updates that might be germane to your OS.

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Canon ip4850 runtime error 6030
by candk / August 22, 2011 6:42 AM PDT
In reply to: Printer issue

Hi, thanks for the interest. I have tried uninstalling and reinstalling, always following the procedure to the letter. Have frequently checked the Canon website but nothing. The problem is on my hard drive running XP Pro whereas my other hard drive in my dual boot system is running Windows 7 and that doesn't get the error problem

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Printer issue(s)
by pgc3 / August 22, 2011 11:54 PM PDT

Oh, so you are running the printer on 2 separate operating systems as a network? I think I am missing something here.

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Re: R6040
by Kees_B Forum moderator / August 23, 2011 12:11 AM PDT
In reply to: Printer issue(s)
http://msdn.microsoft.com/en-us/library/9ecfyw6c%28v=vs.80%29.aspx tells what it is.

Because it runs correctly on your Windows 7 PC, my guess is that the Canon program itself is correct. So something is amiss with your XP machine. That can be any issue with the Visual C++ runtime itself, a .Net issue or a version problem for C++ or .Net with another application.

I would solve this by doing a clean install of Windows XP. Then immediately the Canon printer driver and see if it works. Then add your other applications and keep checking this printer driver until you either have a completely working system or find the culprit in another program.

Kees
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Re: 6030
by candk / August 23, 2011 5:17 PM PDT
In reply to: Re: R6040

Thanks for your help. I realise I could try a clean install but that really would involve an awful lot of work which I really haven't time to do and wouldn't necessarily solve the problem.
I believe there has to be a more straightforward solution...it is just that I don't know it but there must be some clever guy or gal out there that has found it.

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Win 7 XP network
by pgc3 / August 24, 2011 12:13 AM PDT
In reply to: Re: 6030

Yes, it is called upgrading to WIN 7 Ultimate to network properly (maybe) another MS gotcha.

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Re 6030
by candk / August 24, 2011 4:00 AM PDT
In reply to: Win 7 XP network

Yes, you are probably right.
One thing I have had suggested was that the fault lies in C++ 2005. My XP drive has 2005, 2008 and 2010 on it. My W7 has only 2008 but that runs great. On the other hand, my brother runs a Canon printer on XP with 2005 and 2008 without a scrap of trouble. One suggestion was to uninstall/reinstall 2005. Trouble is, the ATL update 8.0.50727.4053 seems to be no longer available.

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