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Question

Canon imageCLASS D550 Laser Multifunction Copier-set up

Apr 27, 2013 12:04AM PDT

Just received this printer, I installed the software first (as mentioned in the instructions) then connected the USB cable. I can no locate the printer on my computer, I am using window vista. I can copy but can not scan or print. How do I set the printer up?
FYI, I see the printer's icon on the desktop

Thank you

Discussion is locked

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Answer
Sounds defective.
Apr 27, 2013 1:02AM PDT

If this failed to work why keep this?
Bob

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Answer
PC requirements
Apr 30, 2013 9:59AM PDT

Finally found out that my PC did not meat the requirement for this printer/copier/scanner.
Thought to let you know
Thank you for the reply