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canon hd40 vixia

sometimes my camera in playback will read "playback std locked, playback is restricted"... even if I have changed the format from STD to HD thru the camera set up. I do not see a separate playback set for std/hd . How can I unlock it? an earlier suggestion for an hv20 was to change the (cam) set up with firewire cable removed... did that and no change.. ..

we are editing in both final cut express and in final cut pro (not on the same computer) and this has shown up on both.

Before I import I select std or reg hd thru the camera set up, then import... we also use different tapes for sd and for hd.


Ideas? Thanks! we are a high school doing a weekly TV show, with 160 students using this gear.

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