Canon GL1 Problem Please help

I've had Windows not see it and yet WINDV work. It could be something odd in their machine, corrupted, malware or other but after dozens of successes I learned to try it anyway.

You're right that they do need to "ry the camera on a computer with a known good port. If that works, then you know where the problem lies."

Even then I have to see any other firewire camcorder work on that known good port before I call it 'very good.'

Bob

I was hoping that would work but unfortunately it still did not recognize my camera. Thanks for the help i will try to find another pc to plug into or i might just have to end up buying a cheap camcorder and use that to import my videos.
Thanks
Travis
trosenberg22@yahoo.com

Ok well my pc is a Dell Vostro 1500
As far as firewire card, im not sure what you mean. I looked in the book that came with the computer and it doesn't give me any info as to a firewire card.
The firewire cable is new and i have never used it with anything else.
I have never tried to import with any other pc or firewire cable with this camcorder. I used a buddies camera to import some video but i had to use the software that came with the camcorder and install the drivers. I asked a buddy if i might have got a bad cable and he said he doesn't think thats the reason it doesn't get recognized. I'm frustrated i just want to start editing.
Thanks
Travis

It is. You didn't tell if the firewire card came with the PC. If the other camcorder used it and more. As it stands I have to guess the PC is at fault as the firewire has never been used.

Some machines have the firewire on the motherboard. Sadly I need to know the EXACT model or your Vostro (give a link to us) so I can see if there is a bios setting that turns it off and on. I always give that a shot since I've seen Windows wake up the firewire by turning it off then back on. I will not enter in any discussion that this is a Hail Mary method. I will not give any defense for the poor state of the PC design and Windows annoyances.
Bob

well the computer came with a firewire port(ieee 1394) and when i check it in the control panel it says its working fine and its up to date. The model number of my computer is PP22L. I have not used the firewire port for anything else as the other camcorder had a dv to usb hookup. Im gonna try and get ahold of someone with a pc with firewire port and see if it gets recognized then.
Thanks
Travis
is there a dv to usb cable for my gl1?

something else i forgot to mention is that not only does my pc not recognize it but my camera should recognize it and say dv on the screen and it doesn't. I hope that doesn't mean my camera firewire port if messed up.
Thanks
Travis

RICOH OHCI Compliant ieee 1394 host controller is what is in my computer.

first off thats not my computer its a dell vostro 1500
I did use the power adapter still nothing.
Everything else i did as expected. until i can try it on another computer i can't say that it works or doesn't
I appreciate the help but don't kill yourself trying to figure out my problem.
Thanks
Travis

Dell has far too many overlapping models for me to nail it unless members supply a link to their machines.

We tried easy, we tried the usual. It looks busted. Just where and what is busted I can't tell.
Bob

Just so people know what Canon has in the manual.

-> http://www.usa.canon.com/app/pdf/dv/soft_ins_dv-messenger_v1.pdf

Skip to Page 29.

If anyone feels this is wrong, please have Canon correct it.
Bob

From page 113 of the GL-2 manual;

"turn off the power of both the camcorder and the PC before connecting."

There is no need to contact Canon. Everyone who is informed on this subject knows better than to attempt a connection when the connection is powered up.

As far as powering camera and computer off i tried, still nothing. Also i have the Canon Gl1 not Gl2. I am also using vista and the dv messenger software manual says its only for windows xp but i dont have the software anyway. I feel like thats my problem every other camcorder i have had needed software to install the device driver and allow the camcorder to import videos. But i have no software. Appreciate the help any more ideas i can try let me know.
Thanks
Travis

That's next.

and get no response. That has been my point from the beginning. That's what you need to test to narrow down where the problem resides.

To be honest, I think you said this was a used camera. If so, it might have been blown before you got it. In the meantime, you have installed software which may have compromised your computer by replacing drivers (per R. Profit) with WinDV. Can you back it out? Probably not.

There is not much difference between the GL-1 and the GL-2 with respect to the firewire interface. If you are looking for a solution there, you are unlikely to find it. With my systems, when the camera fires up, Windows detects it. That is a given. If it doesn't do at least that much, you need to look elsewhere.

And please ask Canon to pull down that old document.

That includes the page number in the English section. In fact, I have the GL-2 camera and know how it works. If you want a link, you will have to look for yourself.

If you want Canon to do something, you will have to ask them yourself.

Do you mean that you are giving advice, and that you do not know this elementary level of information? More study of the firewire interface might be a very good use of your time.

I warned that this advice can blow the firewire port, but the post was deleted. Would Bob rather see a port blown than be contradicted? That's sad, but it confirms my thoughts on motivations.

Thanks for your contribution. Please ask Canon to remove their old DANGEROUS content.

daily basis about the danger of blowing ports. I guess Canon's advice in the GL-2 manual is just blowing smoke.

That's still sad. I guess cnet's goal is to insure that folks don't get the word.

Cnet's goal is not the topic here.

I offered the PDF, page number and text from that. You seem to think I wrote the manual.

Please help this member or I'll have to trim this post again.
Bob

to the strong possibility of a blown port, and by pointing out the practice which produces blown ports. Many of those posts have been deleted.

I'm done.