I do not have a G7, but how was it broken ? The "ring" came off in two pieces, or the "tip", i.e. where you place your forefinger to move the lever) came off ? Can it be repaired DIY with super-glue ?
It is esay to say that you are being very carefull, but it is very easy for the lever to get knocked without you knowing or realizing it, but then, the camera should be able to withstand that. There should be a warranty offered by Canon, and most store based warranties are pretty useless. They say that they cannot find what caused the damage ? Then tell them - it's metal, or "material" fatique. This type of damage is "hidden"; so, of course, they don't know, which is also a standard excuse.
I would like to ask if anybody has had problems with G7?s zoom lever.
Mine broke after 4 months of light and METICULOUSLY CAREFUL use, and the warranty supplier (store-based warranty, not Canon?s) refuses to honour my claim because the repair centre which examined the camera can?t identify the cause of this damage. I KNOW I did not cause it, and it?s difficult to accept that a camera built to a standard would break down on its own accord. I have read on one forum that other people have had the same problem with their G7 zoom lever, identical to mine in every way, also about 4 months after the purchase. I am hoping to find enough evidence of this problem occurring to prove that the manufacturer has been responsible. The seller ? DigitalRev ? has a reputation for being incredibly unsupportive in accepting warranty claims, and it is very unfair that I should have to pay for the repairs if they've sold me a faulty product.
Thank you for your help