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General discussion

Canon D480 won't print envelopes straight?!

Jun 15, 2010 3:22AM PDT

Hi,
Trying to print a stack of "no. 6 3/4" envelopes with my business return address. It works great feeding them one at a time through the MP tray, but when I put a stack in the regulat tray, 75% come out printed crooked. I have the side guides snugged down. The nice guy at Canon hemmed and hawed and basically said my machine may have a problem, then said that model wasn't really designed for that...what the?

Anyone have luck printing more than one envelope at a time on a Canon multi functon laser D480?

Discussion is locked

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This often is a complaint after the printer has aged.
Jun 15, 2010 3:51AM PDT

The rollers get a little slick so here's the deal.

1. New? Call it in, get it fixed.
2. Old? Call it in, get a quote.
Bob

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PS. Hem and haw
Jun 15, 2010 3:52AM PDT

That's right. Still would like to know the machine's age.

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6 months old
Jun 15, 2010 5:50AM PDT

Sorry I didn't mention it. Seems like it should be able to handle something like this longer than that, especially since the MP slot works just fine.

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How crooked.
Jun 15, 2010 7:23AM PDT

I had one fellow raving about a 2 degree slant.

At 6 months it's in warranty. If the product says it prints on envelopes and if you are giving a few degrees of latitude then call it defective and stand your ground.
Bob