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Canon Camera from 2001 not compatible with Vista

by emmanicole / September 9, 2007 6:22 AM PDT

Hi, to give you some background info on this I own a Canon Powershot G2 which I purchased in late 2001. So yes it is quite an old camera as far as technology is concerned but It's a great camera so I have no interest in getting a new one.

Last week I upgraded from Windows XP Professional to Windows Vista Home Premium. Upon connecting my camera to my laptop through the USB cable, Windows detected there was new hardware and my camera was even detected in Scanners and Cameras in the Hardware section of the Control Panel. If you go to that link you will see it is successfully detected.

Anyway, the problem is that it will not transfer photos. Autoplay will have nothing to do with it, and not let me assign a program to use when I connect the camera. After trying for some time, the "Problems and Solutions" Application informed me that Canon informed Windows that the Canon Powershot G2 is not compatible with Windows Vista, and they don't plan to fix this problem. (The latest driver for the G2 on Canon's website is for Windows XP.)

Okay, so basically since it's an old camera Canon thinks it can make me get a new one.

So my question is, how can I work around this? Is there any photo transfer programs that will transfer the pictures successfully? Or any other alternatives? I'd like to hear everything.

Hopefully I've explained this well, thank you for any help on this!!

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Or do what I did.
by R. Proffitt Forum moderator / September 9, 2007 6:24 AM PDT

I started using my card reader.

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card reader..
by emmanicole / September 9, 2007 6:32 AM PDT
In reply to: Or do what I did.

Thanks for replying!

What does that involve? I'm sorry but I've always just used the USB cable, I admit I'm clueless. Is it something I need to purchase?

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That unit uses CF Cards. Link, comments.
by R. Proffitt Forum moderator / September 9, 2007 6:38 AM PDT
In reply to: card reader..
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by emmanicole / September 9, 2007 6:47 AM PDT

Thanks for your help. I'll definitely check this out. Glad to see these things aren't pricey!

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Only solution??
by emmanicole / September 10, 2007 5:21 AM PDT

So is buying a separate card reader the only solution to this?? I'd just like to validate that before I give up and purchase one! Thanks for the help.

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Canon writes:
by R. Proffitt Forum moderator / September 10, 2007 7:38 AM PDT
In reply to: Only solution??


Is this camera compatible with Windows Vista?

Your camera is not compatible with Windows Vista. We recommend using a Windows Vista compatible card reader to transfer the images to the PC running Windows Vista."

Sorry, but I'll just decline to research this further. The above is from Canon's support site.


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by emmanicole / September 10, 2007 8:36 AM PDT
In reply to: Canon writes:

so, card reader it is. thanks anyway

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