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Canon BJC-5100 -- Printer not found

Gentlemen:

I am using Operating System: WIN-98SE on a 1 Gigahertz AMD processor.


I have been using a Canon BJC-5100 printer for printing drawings from my CAD work. It is connected to the parallel port and has been working fine for a couple of years. I have this printer because I can print on 11 x 17 paper which is good for large drawings.

Recently, when I try to print a job (from CAD or any thing else), the system tells me that the printer is not found. I have un-installed the printer drivers and then reinstalled them and tried to print, but no luck.

I accidentally found that if I unplug the printer from the power source for a short time (1 - 2 Hours) and then plug it back in to the power source, it will print when I send a print job to the printer; however this only works during that session. If I shut down the system, and later start the system back up, and try to print, the printer can not be found when I try to print to it.

I realize that I can purchase a new printer, but the printers capable of printing 11 x 17 prints are few and most are costly.

Is my problem the printer, or the parallel port?

If it is the printer, is it a relatively easy fix, or should I just junk the printer?

If it is the Parallel port, does that mean it is the mother board also?

I would appreciate any help that you may give me.

Thanks,

Bill

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Re: Canon BJC-5100 -- Printer not found

In reply to: Canon BJC-5100 -- Printer not found

There are three parts here. And software.

First I try a boot to DOS and tap PRINTSCREEN to see if the printer prints. If not, I try the PRINTER and PRINTER CABLE on another machine with the same test. I usually get a clue about there.

If you accepted a DRIVER from Windows Update, try updating your motherboard drivers.

The list is...

PRINTER
PRINTER CABLE
PARALLEL PORT

There are parallel port cards which are cheaper than a new motherboard.

Bob

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Re: Printer not found

In reply to: Re: Canon BJC-5100 -- Printer not found

after you try Proffitt's idea......
If your printer uses a power pack instead of the a/c cord going straight into the printer, it might be blowing down, not full voltage, too hot.
Also try a new printer cable. I had one go like that.

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